Senior Business Systems Analyst

Accruent is seeking an experienced Senior Business Systems Analyst to join our fully remote team supporting our global sales organization. This role blends deep Sales Cloud expertise, CRM data management, and Salesforce design leadership. You'll partner with stakeholders across Sales, Operations, Revenue, Professional Services, and Marketing teams to design, build, and deliver Salesforce solutions that drive win rates, increase revenue, eliminate process inefficiency, and delight internal customers.

We're looking for a proactive self-starter who thrives on solving complex problems, takes full ownership from problem to solution, and is passionate about scalable, strategic improvements - not just temporary fixes.

How You'll Make a Difference :

Gather, document, and validate business requirements through detailed user stories, acceptance criteria, process flows, and system wireframes.

Master the operational and customer data processes that power the business, becoming a trusted advisor to guide teams through requirements and solution design.

Serve as the primary Sales Performance Management expert, with deep hands-on experience in Sales Cloud and enterprise additions like Revenue Intelligence, Sales Engagement (formerly High Velocity Sales), Sales Planning, Sales Program , and related tools.

Lead sales acceleration initiatives : work with internal and external teams to understand goals, tie them to system best practices, and orchestrate high-value implementations of tools that reps actually use.

Work cross-functionally with Marketing to ensure sales solutions support campaign attribution, lead management, and funnel optimization - helping keep the sales pipeline filled and ensuring marketing efforts are accurately reflected in deal outcomes.

Design and optimize deal management, quoting, approvals, and forecasting capabilities that support both software sellers and professional services sellers / implementers.

Provide strategic guidance and problem-solving support to stakeholders, advising on system best practices across Salesforce and commonly integrated sales tools.

Independently research and recommend scalable solutions, balancing speed, impact, and long-term maintainability.

Report on success metrics of past initiatives to inform the business value of new projects.

Collaborate cross-functionally with Admins, Developers, Analysts, and business teams to design, test, and deploy Salesforce solutions following best practices.

Salesforce & Sales Tools You'll Work With :

Sales Cloud (core CRM, Opportunity Management, Lead Management, Account / Contact Management)

Sales Engagement (cadence automation, activity tracking, email integration)

Revenue Intelligence (forecasting, pipeline analytics, deal inspection)

Sales Planning (territory management, quota planning)

Einstein Analytics (AI-driven insights, predictive scoring)

Salesforce Inbox (email / calendar integration)

Salesforce CPQ (quote-to-cash, product configuration)

Third-party integrations : ZoomInfo, LinkedIn Sales Navigator, HubSpot, and other sales enablement tools as needed

What You Bring to the Table :

5+ years of experience as a Salesforce Business Analyst (or similar role), ideally within a software or technology environment.

Deep expertise in Sales Cloud and related Salesforce products, with hands-on experience implementing Revenue Intelligence, Sales Engagement, Sales Planning, Sales Programs , and similar solutions.

Strong CRM data management experience, including improving data quality, driving regular data maintenance, and implementing automation.

Excellent written and oral communication skills, with the ability to simplify complexity and drive consensus across teams.

Demonstrated ability to support global enterprise organizations of both software sales teams and professional services sellers, understanding the unique requirements and workflows of each.

Proven ability to work with Marketing teams to support lead attribution, campaign tracking, and funnel management.

High comfort level working with operations, sales, and revenue organizations - you understand concepts like pipeline, multi-year amendments, and the operational processes behind them.

Strategic thinker who knows the first solution isn't always the best one and is comfortable challenging the status quo to implement best practices.

Independent, proactive, and accountable - you take ownership from problem to solution and are invested in sustained success.

Salesforce certifications strongly preferred (e.g., Salesforce Administrator, Sales Cloud Consultant, Advanced Administrator, Platform App Builder).

Bonus Skills :

Experience with Salesforce Flow (automation), Apex (custom development), and Lightning App Builder .

Familiarity with Clari or similar forecasting tools.

Experience with sales enablement platforms and integrations (e.g., Outreach, SalesLoft, Gong).

Understanding of SaaS migration processes and customer lifecycle management.

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive : For you, for us, for growth.

About Accruent

Personal development and becoming the best you is all about growth and exploring new skills and opportunities - both in and out of the office. At Accruent, we call this Grow Without Limits, and we're proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you.

Accruent is a leading provider of solutions for unifying the built environment -spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. Accruent continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets. With U.S. headquarters in Austin, Texas, Accruent serves over 5,000 customers in a wide range of industries in more than 100 countries worldwide.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

Pay Range

The salary range for this position (in local currency) is 81,200.00 - 150,800.00

The salary range for this position (in local currency) is 81,200.00 - 150,800.00

We are an Equal Opportunity Employer

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.