Microsoft 365 Engineer (Chicago)

Microsoft 365 Engineer

Job Description

The Microsoft 365 Engineer will serve as the primary administrator and owner of our Microsoft 365 platform. This individual will be responsible for day-to-day operations, end-user support, service enhancements, and feature rollouts across a suite of M365 services used throughout the company. This includes but is not limited to : Exchange Online, Outlook, SharePoint, OneDrive, Teams, Purview, and Intune.

This role is critical to enabling productivity, ensuring data security and compliance, and supporting our continued growth through effective platform management.

The Microsoft 365 Engineer operates in a team environment and will provide input on the feasibility of design solutions through the application of advanced skills obtained through several years of experience solving complex issues. They will recommend improvements and new solutions.

Key Responsibilities

Administration & Operations

• Provision, configure, and manage user identities, groups, and licenses in Entra ID (Azure AD). Routinely audit the organization's user and application identities using Entra ID while adhering to Identity and Access Management best practices.
• Manage and maintain the Microsoft 365 tenant, including user accounts, licenses, and security settings. This includes the proper backup of the M365 content including email and files.
• Administer Exchange Online mailboxes, mail flow rules, hybrid connectivity, and retention policies.
• Oversee Outlook on the web / mobile configuration, mailbox policies, and troubleshoot client connectivity.
• Configure, secure, and maintain Microsoft Teams and meeting policies.
• Manage SharePoint Online sites, site collections, permissions, hub sites, and policies for external sharing.
• Implement and maintain data governance and compliance controls with Microsoft Purview (e.g., DLP, Information Protection, Insider Risk Management).
• Develop best practices, governance frameworks, and lifecycle management plans for collaboration services.

Security & Compliance

Monitoring & Troubleshooting

Collaboration & Support

Windows Server Management

Skills and Experience

The base salary range for this position is $110,000 annually. However, actual compensation offered may vary depending on skills, experience, and other job-related factors permitted by Law. This position is also eligible for an annual bonus as part of total compensation.

In addition to base salary and bonus, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits