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Remote Customer Service Representative
Remote Customer Service RepresentativeHall Associates • Boston, Massachusetts
Remote Customer Service Representative

Remote Customer Service Representative

Hall Associates • Boston, Massachusetts
30+ days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Description

We're looking for a Remote Customer Service. As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service. You will act as a trusted adviser to our customers, evaluating their needs and performing maintenance:

  • Answer inbound calls from members regarding their benefits.
  • Focus on the quality of each call and being able to multitask. These are complex calls.
  • Research information regarding deductibles, claim status, providers, etc.
  • Answer questions about Medicare and Medicaid
  • Provide excellent customer service and demonstrate a passion for helping others.
  • Handle sensitive information

Benefits: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.

Mon-Fri

$16-$22 Per Hour

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Remote Customer Service Representative • Boston, Massachusetts

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