Overview :
We are seeking a dependable detail-oriented Night Auditor to join our Front Office team at the Warwick at Rittenhouse Square a new addition to the Marriott family of hotels.
The ideal candidate is both service-driven and financially accurate someone who takes pride in ensuring the integrity of the hotels daily operations while maintaining a welcoming presence overnight.
Key Responsibilities :
Greet and assist late-arriving guests with warmth and professionalism providing seamless check-in and check-out experiences.
Accurately post / route charges; reconcile daily transactions provide room charge reports to partnering outlets.
Review and verify revenue and inventory reports ensuring all entries and adjustments are properly recorded before morning distribution.
Prepare review annotate and submit a daily audit pack to hotel and above-property management and accounting teams.
Collaborate with all departments to maintain property security guest safety protection of information and request fulfillment during overnight hours.
Handle all guest inquiries and service requests promptly and effectively.
Communicate any discrepancies unusual activity or guest issues to management via the night log and shift report.
Qualifications :
Previous hotel front desk night audit or accounting experience preferred; knowledge of Lightspeed PMS system strongly desired.
Strong numerical accuracy and attention to detail.
Ability to work independently with a complex computer system and make sound decisions under pressure.
Excellent communication and customer service skills.
Availability to work overnight hours weekends and holidays.
Ideal Candidate Attributes :
Reliable calm under pressure and self-motivated.
Balances guest service with back-office precision.
Understands the importance of accurate financial reporting and operational integrity.
Treats each guest interaction as an opportunity to elevate the hotels reputation.
Physical Demands
Some lifting may be required. This position may require 75% or more of time on their feet.
Due to the cyclical nature of the hospitality industry employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the addition attendance at all scheduled training sessions and meetings is required.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Key Skills
Customer Service,Hotel Experience,Hospitality Experience,Guest Relations Experience,Math,Windows,Facilities Management,Night Audit,Front Desk,Guest Services,Phone Etiquette,Word Processing
Employment Type : Full-Time
Experience : years
Vacancy : 1
Hotel Night Auditor • Philadelphia, Pennsylvania, USA