Collections Specialist

COLLECTIONS SPECIALIST

Must be in Central MN and have reasonable commute to St. Cloud, MN due to in-office requirements.

SCHEDULE : Full-Time, Monday-Friday 9 : 00am-6 : 00pm CST and every other Saturday, 8 : 00am-5 : 00pm CST.

COMPENSATION : Starting Pay $22 - $26 per hour. (The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.)

WHO WILL SHINE IN THIS ROLE

Are you looking for an opportunity to make a meaningful impact and build your career in a supportive, people-first environment ? PCI is seeking a Collections Specialist who is empathetic, solution-oriented, and driven to help customers resolve payment concerns in a respectful and professional manner.

This is an exciting opportunity to work in a values-based organization where you'll build positive customer relationships, use your negation skills, and contribute to PCI's success - all while growing a career and making a difference

WHAT YOU'LL DO

• Engages with customers to discuss overdue accounts and explore repayment options.
• Negotiates and establishes payment arrangements that support customer needs and company policies.
• Maintains detailed and accurate records of all interactions and agreements.
• Communicates via phone, email, and written correspondence to support timely collections.
• Collaborates with the team to monitor account status and escalate when necessary.

WHAT WE'RE LOOKING FOR

Must-Have Qualifications :

Nice to have, but not Required! (We'll train you!) :

LOCATION & WORK SETTING

COMPETITIVE COMPENSATION & BENEFITS

Additional Perks that Go the Extra Mile :

HOW TO APPLY

It only takes a couple minutes ! Submit your resume on our website at preferredcredit.com / careers .

EQUAL EMPLOYMENT OPPORTUNITY

PCI is an equal employment opportunity employer committed to diversity, equity, & inclusion. We make hiring decisions based on qualifications, merit, and business needs. If you need assistance or an accommodation due to disability, please contact PCI HR at HR@preferredcredit.com.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.