Job Description
Job Description
Description :
Job Title : Print Account Coordinator
FLSA Status : EXEMPT
Location : Phoenix, AZ
Salary : $50,000-$60,000 + Benefits
About Us :
Runbeck Election Services, Inc. has been an active participant in the growth and modernization of the electoral process over the last 50 years. From supporting a few Arizona counties to now offering tailored electoral services for over 100 counties, our trailblazing mindset has enabled us to comprehensively support democracy across the United States.
Our 163,000 sq. ft. Phoenix, Arizona-based hub is the epicenter of our company’s expertise and innovation — where our dedicated team ensures every aspect of our technology and services is perfected. While our headquarters are based in Arizona, our team is strategically spread out across the country to actively support our election partners.
Summary :
The Print Account Coordinator will oversee the planning, execution, and tracking of projects while managing the communication between clients and internal teams. This role involves coordinating project timelines, ensuring client requirements are met, and overseeing all aspects of the project from client artwork approvals to final delivery. The ideal candidate will have excellent organizational skills, attention to detail, and the ability to manage multiple projects while meeting deadlines.
Responsibilities (Included but not Limited To) :
- Manage project timelines, ensuring milestones are met
- Coordinate with clients to collect artwork, secure approvals, and manage the timely delivery of all finished goods
- Facilitate communication ensuring all client expectations are met
- Organize project-related materials in designated folders for easy access and reference
- Coordinate with the clients all mailing logistics
- Manage client communication for all data requirements regarding mailing, including invalid records, data files, and pull lists
- Review invoice documentation for accuracy before submission to clients
- Schedule and facilitate meetings, calls, and follow-ups with clients and / or internal teams
- Conduct postmortem reviews with clients to assess project outcomes and identify opportunities for improvement
- Educate clients on best practices for print production, mailing logistics, and data preparation
- Participate in sales calls or demonstrations to provide technical insights on production capabilities
- Assist with onboarding new clients, ensuring they understand production processes and requirements
- Maintain and strengthen ongoing client relationships through regular communication and support
- Travel for client visits or industry conferences to build relationships, stay informed on industry trends, and ensure client satisfaction
Requirements :
Experience in account management, preferably within the print industryAbility to manage timelines and coordinate across multiple departmentsExcellent communication and interpersonal skills to manage client relationships effectivelyProblem-solving skills and a proactive approach to addressing challengesProficiency in data management and familiarity with TharsternAttention to detail in managing project documentation and approvalsStrong attention to detail, organizational skills, and meets deadlinesExcellent interpersonal and customer contact skillsExcellent written / verbal communication skillsDemonstrates computer skills and aptitude; Microsoft Office preferredEffectively sets prioritiesAbility to track and report on opportunities for improvement and successListening effectively when others are speakingCredible, responsive team-playerAbility to perform and retain various skill-related tasks, training, and operationsCritical Competencies :
Customer Service ExcellenceAccountabilityPassion for ResultsIntegrityDevelopmentJob KnowledgeSafetyAdaptability / FlexibilityQualityPreferred Qualifications :
Experience with USPS mailing processes, data handling, commercial print management, and election production managementFamiliarity with printing processes, including proofing, artwork approvals, and inventory managementAdditional Information :
We are proud to offer a robust benefits package well-suited to our rockstar team of election heroes!
Unlimited PTOOn-site gym and private showersFree coffeeHybrid scheduling opportunitiesMajor Medical InsuranceDental InsuranceVision InsuranceBasic and Voluntary Life InsuranceShort- and Long-Term Disability InsuranceAccident InsuranceCritical Illness InsuranceHospital IndemnityEmployee Assistance Program (EAP)IDShield / Legal ShieldPet Insurance401K MatchingTuition ReimbursementWork Authorization :
Must be authorized to work in the US for any employerPlease apply at the Runbeck Job Board