Medical Office Coordinator- Call Center

Medical Office Coordinator- Call Center

Raynham-MA-02767-United States

Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be : medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.

We are seeking dependable Call Center agents who genuinely care about helping others and will act with compassion every day

Within a high volume setting, provides support functions to the clinical team by managing provider schedules, message taking, patient relations and problem solving via phone and on line platforms

After training is completed, position may become remote / remote hybrid or fully on site at our Raynham, MA Call Center

The SMG Call Center is a team who reflect the core values of Signature Healthcare / Signature Medical Group. SMG will provide consistent and structured training to those who bring a strong work ethic and willingness to serve our community with empathy and compassion

Command of verbal and written communication ~ English

Second language is a plus, but not required

Willingness to listen to understand the needs of each caller

Knowledge of medical terminology

Computer skills

Insurance Eligibility

Ability to quickly build rapport with patients

Strong attention to detail in documenting patient information

PI274811873