Fraud Investigator

A company is looking for a Fraud Investigator - Consumer Servicing, Bankcard Fraud.

Key Responsibilities

Perform functions related to consumer debit, prepaid, and credit cards, ensuring productivity and quality

Monitor account activity, process card maintenance, and handle chargeback processes

Assist in documenting departmental procedures and training team members

Required Qualifications

Associate's degree in Business Administration or related field, or equivalent experience

2+ years of general investigative or related experience

Intermediate knowledge of the fraud industry and relevant regulations

Ability to exercise sound judgment and maintain confidentiality

Proficient in Microsoft Outlook, Word, and Excel