Talent.com
Assistant Manager
Assistant ManagerPlanet Fitness (Retail) • Forest Hills, NY, US
Assistant Manager

Assistant Manager

Planet Fitness (Retail) • Forest Hills, NY, US
30+ days ago
Job type
  • Full-time
Job description

Assistant Manager

Job Summary

The Assistant Manager will be responsible for assisting the General Manager in the oversight of gym operations to ensure an exceptional "Judgment Free" member experience and staff experience, as well as a financially successful club. The Assistant Manager is responsible for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Essential Duties and Responsibilities

  • Recruit, hire, train and develop a high performing team consisting of Member Service Representatives, Trainers and Custodians.
  • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure team members follow superior customer service guidelines.
  • Team Management

Schedule team members and ensure all shifts are covered.

  • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals. Resolve team member issues or concerns.
  • Discuss team member disciplinary measures with General Manager / Area Manager
  • Involved in all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate all member requests, issues and questions.
  • Ensure prompt opening / closing of gym.
  • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
  • Ensure safety of employees, members and club property.

  • Determine and communicate equipment repair in a timely manner.
  • Manage marketing efforts by ensuring the team is aware and trained on all marketing promotions.
  • Authorize expenditures and refunds. Make daily bank deposits.
  • Prepare HR related forms and send to Corporate Human Resources Team.
  • Track statistics and reports (weekly, monthly, annually).
  • Maintain backup support for any team member who is absent.
  • Qualifications / Requirements

  • 1 year of supervisory experience
  • 2 years of customer service experience
  • Must be 18 years of age or older.
  • Basic computer proficiency.
  • Upbeat and positive attitude!
  • Punctuality and dependability
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong communication with both staff and customers
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent preferred.
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights) occasionally.
  • Must be able to occasionally lift up to 50 lbs.
  • Will encounter toxic chemicals (cleaning, etc) during shift.
  • Physical demands require bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.
  • Why Join Planet Fitness?

    Mission Statement

    At Supreme Fitness Group, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits.

    Job Benefits Include

  • Career growth opportunities.
  • Discounts on merchandise sold at the club.
  • Free Black Card gym membership to all in-network clubs and family discounts.
  • Benefits including : medical, 401k, and supplemental insurance.
  • Discounts on movie tickets, theme parks, hotels, attractions, and much more
  • Create a job alert for this search

    Assistant Manager • Forest Hills, NY, US

    Related jobs
    Assistant Manager

    Assistant Manager

    Palma • New York, NY, US
    Full-time
    Job Title : Assistant Floor Service Manager.Palma Restaurant – West Village, NYC.Palma is a cherished, family-owned Italian restaurant in the heart of the West Village, known for heartfel...Show more
    Last updated: 29 days ago • Promoted
    Assistant Manager I

    Assistant Manager I

    Veterans Staffing • Staten Island, NY, US
    Full-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...Show more
    Last updated: 3 days ago • Promoted
    Assiatant Manager

    Assiatant Manager

    TradeJobsWorkForce • 10119 New York, NY, US
    Full-time
    Oversee day-to-day operations and work of lower-level staff Ensure compliance to organizational standards, including safety standards and client or customer communications Monitor and provide feedb...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Planet Fitness (Retail) • Staten Island, NY, US
    Full-time
    The Assistant Manager will be responsible for assisting the General Manager in the oversight of gym operations to ensure an exceptional "Judgment Free" member experience and staff experience, as we...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Checkers & Rally's • BROOKLYN, NY, US
    Full-time
    At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests.As a member of the team you will assist the General Manager with executing the restaurant ...Show more
    Last updated: 30+ days ago
    Assistant Store Manager

    Assistant Store Manager

    Genuine Parts Company • Neptune, New Jersey, USA
    Full-time
    Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis serve as a leader to your teammates and lead NAPA to be the d...Show more
    Last updated: 4 hours ago • Promoted • New!
    Assistant Manager

    Assistant Manager

    Prospect Capital Restaurants • New York, NY, US
    Full-time
    Jersey Mike's Subs is looking for Managers!.Become a part of Jersey Mike's vibrant organization! If you like to have fun, banter with people and enjoy sharing your life then working at Jersey Mike'...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Banquet Manager

    Assistant Banquet Manager

    Columbia University • New York, NY, United States
    Full-time
    Job Type : Officer of Administration.Salary Range : $70,000 - $75,000.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departm...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Store Manager I

    Assistant Store Manager I

    Coach • New York, New York, United States
    Full-time
    Coach is a global fashion house founded in New York in 1941.Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful thin...Show more
    Last updated: 3 days ago • Promoted
    Assistant Manager

    Assistant Manager

    Burger King • Nutley, NJ, US
    Full-time
    Quick Apply
    Carrols LLC is the largest Burger King Franchise.We own and operate over 800 Burger King Restaurants.We've been in the burger business for over 55 years so we know a little bit about success.We're ...Show more
    Last updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    Dominique Ansel Bakery • New York, NY, US
    Full-time
    Assistant General Manager for Dominique Ansel Bakery.Join our top tier team in a fun and busy environment in Soho! This position is perfect for someone who wants to pursue a long-term car...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Snipes • Brooklyn, NY, US
    Full-time
    We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!.With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide....Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager(03338) - 9528 Queens Blvd

    Assistant Manager(03338) - 9528 Queens Blvd

    Domino's Pizza • Rego Park, NY, US
    Full-time
    Assistant Manager - 9528 Queens Blvd.Our Domino's Pizza General Managers are the backbone of our business! General Managers handle all aspects of running a Domino's Pizza store, including leading t...Show more
    Last updated: 30+ days ago • Promoted
    Retail Assistant Store Manager Williamsburg

    Retail Assistant Store Manager Williamsburg

    Vuori, Inc • Brooklyn, New York, USA
    Full-time
    The role of Retail Assistant Store Manager at Vuori is to help the Retail Store Manager lead the retail sales team by for example forging connections with customers while communicating Vuoris brand...Show more
    Last updated: 9 days ago • Promoted
    Retail Assistant Manager : Paid Training & Growth

    Retail Assistant Manager : Paid Training & Growth

    RedLion Mobility • New York, New York, United States
    Full-time
    A leading retail company in New York is seeking a Retail Store Manager.The role involves managing daily store operations, leading a team to exceed sales goals, and ensuring excellent customer exper...Show more
    Last updated: 3 days ago • Promoted
    Sunglass Hut - Assistant Manager I

    Sunglass Hut - Assistant Manager I

    Luxottica • New York, NY, US
    Full-time
    Sunglass Hut - Assistant Manager I.At Sunglass Hut, we're always in the sun.You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed...Show more
    Last updated: 1 hour ago • Promoted • New!
    Assistant Manager

    Assistant Manager

    Supercuts • SHREWSBURY, NJ, US
    Full-time
    We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outs...Show more
    Last updated: 30+ days ago
    Assistant Store Manager FT - King's Plaza

    Assistant Store Manager FT - King's Plaza

    AKIRA • Brooklyn, NY, USA
    Full-time
    Quick Apply
    AKIRA – Assistant Store Manager (Full Time).Founded in 2002 in Chicago, AKIRA has grown into a leading fashion brand with 35+ retail locations and a thriving online store at.What sets us apar...Show more
    Last updated: 23 days ago