Talent.com
Field Tech Support

Field Tech Support

EchoStarSan Jose, CA, US
1 day ago
Job type
  • Full-time
Job description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Salary Ranges

    Compensation : $29.00 / Hour

    Benefits

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Create a job alert for this search

    Field Tech • San Jose, CA, US

    Related jobs
    • Promoted
    • New!
    Desktop Support Tech

    Desktop Support Tech

    AA2ITUnion City, CA, United States
    Full-time
    Location : 3240 Whipple Rd, Union City CA.Monitor Service Now, work tickets as the come in, manage work load, schedule time with client to resolve issues. Manage inventory, maintain cmdb.What are the...Show moreLast updated: 17 hours ago
    • Promoted
    • New!
    Technology Support Specialist

    Technology Support Specialist

    Walkup, Melodia, Kelly & SchoenbergerSan Francisco, CA, United States
    Full-time +1
    Walkup, Melodia, Kelly & Schoenberger provided pay range.This range is provided by Walkup, Melodia, Kelly & Schoenberger. Your actual pay will be based on your skills and experience talk with your r...Show moreLast updated: 17 hours ago
    • Promoted
    • New!
    Tier 3 Technical Support Engineer - AdTech

    Tier 3 Technical Support Engineer - AdTech

    ektelloSan Francisco, CA, United States
    Full-time
    Tier 3 Technical Support Engineer Ad.Tech - - W 2 contract - - MIN of 12 Months - - REMOTE, US based - - We are seeking a talented and customer-focused Technical Support Engineer to join our client...Show moreLast updated: 17 hours ago
    • Promoted
    Technical Support Associate

    Technical Support Associate

    SupermicroSan Jose, CA, United States
    Full-time
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...Show moreLast updated: 1 day ago
    • Promoted
    InfoSphere Optim Technical Support Professional

    InfoSphere Optim Technical Support Professional

    IBMSan Jose, CA, United States
    Full-time
    IBM InfoSphere Optim is a data management solution that helps organizations manage data throughout its lifetime, from requirements to retirement. It offers a centralized archiving solution, test dat...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Technical Support Supervisor

    Technical Support Supervisor

    enVistaSan Jose, CA, United States
    Full-time
    Join our Team! DEXIS is looking for individuals who work their best, help others, and commit to helping us improve our customer lives and celebrate the difference in others.We have several new and ...Show moreLast updated: 17 hours ago
    • Promoted
    • New!
    Technology Support Specialist I

    Technology Support Specialist I

    ACL DigitalSan Jose, CA, United States
    Full-time
    On-site Technology Support (OSTS) Technician Onsite.Independent - have to be ok with remote support.Self-starter - but not afraid to ask questions. Used to handling a lot of calls; this person will ...Show moreLast updated: 17 hours ago
    • Promoted
    Tech Support - Earn Up to $37 / hr

    Tech Support - Earn Up to $37 / hr

    TradeJobsWorkforce95108 San Jose, CA, US
    Full-time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support

    Technical Support

    TradeJobsWorkforce95109 San Jose, CA, US
    Full-time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Dell Boomi Technical Support Consultant

    Dell Boomi Technical Support Consultant

    ClifyXSan Francisco, CA, United States
    Full-time
    Dell Boomi Technical Support Consultant.JD : 3+ years of relevant Consulting or Industry Experience.Experience providing end-to-end integration solutions development for enterprise software or hoste...Show moreLast updated: 17 hours ago
    • Promoted
    • New!
    Premium Technical Support Engineer

    Premium Technical Support Engineer

    Cloudflare IncSan Francisco, CA, United States
    Full-time
    At Cloudflare, we are on a mission to help build a better Internet.Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for cust...Show moreLast updated: 17 hours ago
    • Promoted
    • New!
    Level 1 Technical Support Specialist in Fremont

    Level 1 Technical Support Specialist in Fremont

    Energy Jobline ZRFremont, CA, United States
    Full-time
    Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub.We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy ...Show moreLast updated: 17 hours ago
    • Promoted
    Technical Support Lead

    Technical Support Lead

    Omni InclusiveSanta Clara, CA, United States
    Full-time
    Integration of IT and OT systems to ensure seamless operation and data flow.Support the IT / OT infrastructure, including networks, servers, and industrial control systems. Ensure the security and rel...Show moreLast updated: 30+ days ago
    • Promoted
    Technical support

    Technical support

    Diverse LynxSan Francisco, CA, United States
    Full-time
    Hardware configuration / Distribution / provisioning.Excellent customer service skills.Strong troubleshooting and problem resolution skills with the ability to probe, isolate, and diagnose.Excellent En...Show moreLast updated: 30+ days ago
    • Promoted
    Tech Support

    Tech Support

    TradeJobsWorkforce94131 San Francisco, CA, US
    Full-time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Platform Technical Support Lead

    Platform Technical Support Lead

    Solugenix CorporationSan Francisco, CA, United States
    Temporary
    Platform Technical Support Lead - $40-46 / hr.Month Contract (possibility of extension).Solugenix is looking for a Platform Technical Support Lead. This is a 6+ month contract opportunity based in Bre...Show moreLast updated: 17 hours ago
    • Promoted
    • New!
    Technical Support Specialist in San Francisco

    Technical Support Specialist in San Francisco

    Energy Jobline ZRSan Francisco, CA, United States
    Full-time
    Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub.We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy ...Show moreLast updated: 17 hours ago
    • Promoted
    Technical Support Expert

    Technical Support Expert

    Mistral AIPalo Alto, CA, United States
    Full-time
    At Mistral AI, we believe in a future where AI is abundant and accessible.We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions.Our comp...Show moreLast updated: 30+ days ago