School Technology Specialist - Atlanta, GAInspiroz • Atlanta, GA, United States
School Technology Specialist - Atlanta, GA
Inspiroz • Atlanta, GA, United States
18 hours ago
Job type
- Full-time
Job descriptionCommunicates updates, challenges, and tasks to the client in a clear and timely manner. Listens actively to client concerns and addresses them appropriately. Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership. Assists clients in aligning technology solutions with their specific goals and requirements. Ensures client satisfaction by following up on issue resolution and providing necessary support. Takes personal interest in the quality of work and meeting customer needs. Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions. Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature. Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration. Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Windows Systems Mac Systems Active Directory Networking equipment and concepts Hardware repairs and installations Excellent customer service skills Excellent hands-on technical support skills Excellent verbal and written communication skills Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference. Ability to adapt to changing situations, be flexible in approach, and effectively multitask. Ability to self-motivate and work independently when required, taking initiative and ownership of tasks. Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Salary starting at $50,000 A company dedicated to fostering and maintaining a positive and inclusive company culture. An opportunity to make a meaningful impact within the company and be recognized and rewarded for your contributions. A company that is committed to continuous improvement while upholding our core principles and values. Clear paths for career growth and advancement within the organization, with opportunities to expand your skills and take on new challenges. A competitive compensation package with generous benefits and bonus potential. Engaging and diverse technical work performed in a dynamic and fast-paced environment. Ongoing support for your continuous improvement and professional growth, with a focus on developing your technicalexpertiseand skills.
Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in Atlanta. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts.
For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. We excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today!
Key responsibilities for this position include the following :
Technical support and problem resolution
- Take the lead in resolving technical issues that require on-site support.
- Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices.
- Conduct thorough troubleshooting to identify the root cause of problems.
- Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required.
- Act as the liaison between on-site operations and the remote IT support team in India.
- Communicate technical issues and requirements to the remote team accurately and clearly.
- Provide detailed information and documentation to facilitate remote troubleshooting and support.
- Works closely with the remote service desk team to resolve technical issues.
- Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector.
Customer support and service
Time Entry and Ticket Management
Knowledge, Skills, and Abilities : The successful candidate will have :
Knowledge of :
Skills
Abilities
Education : The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.
Experience : The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.
Create a job alert for this search
School Technology Specialist • Atlanta, GA, United States
Related jobs
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more 
AlliedTravelCareers is working with MedPro Healthcare Staffing to find a qualified Nuclear Medicine Tech in Fayetteville, Georgia, 30214!.
Joint Commission-certified staffing agency, is seeking a qu...Show more
Academic Program Coordinator II (School of Biological Sciences).Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building ...Show more Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and...Show more 
Location : Atlanta, Georgia, USA Specialty : CT Technologist Type : Travel Schedule : 3x12s Nights Time : 13 weeks Seven Healthcare is pleased to offer a rewarding travel opportunity for a Travel CT Tec...Show more
Join Georgia System Operations Corporation as a student intern or co-op and gain hands-on experience in the Electric Utility industry! These exciting opportunities allow you to apply your classroom...Show more
FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With access to thousands of facilities around the country, our mission is to deliver premier travel staffing solution...Show more AlliedTravelCareers is working with Acruex Health to find a qualified Nuclear Medicine Tech in Fayetteville, Georgia, 30214!.
The Nuclear Medicine Technologist performs diagnostic imaging procedures...Show more 
Description We are seeking a skilled and detail-oriented CT Technologist to join our diagnostic imaging team.As a CT Tech, you will play a vital role in patient care by producing high-quality, cros...Show more
The Specialist, Academic Development focuses on researching, approaching, and signing law schools to Relativity's Academic program.
This role requires ingenuity and grit to build relationships with ...Show more
Step Into a Rewarding Career with The .Are you ready to change the lives of students with special needs and build a brighter future.
Master's degree in Special Education.Valid GaPSC SPED General Cur...Show more
Junxion Med Staffing is seeking a travel Multimodal Technologist for a travel job in Fayetteville, Georgia.Job Description & Requirements.
Junxion Med Staffing Job ID #1347515.Pay package is bas...Show more
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
Superprof is the leading tutoring platform in the USA, connecting passionate individuals with eager learners.We operate in over 41 countries, making education accessible to everyone, everywhere.Sup...Show more
To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and su...Show more
We are a company that helps businesses test the accuracy and usability of their websites, applications, and hardware through freelance software testing and feedback.
You can get paid to help us shap...Show more Georgia System Operations Corporation is looking for a.Energy Information Systems Analyst.This role offers a competitive salary range of.
Aside from earning competitive pay, you get to enjoy the fol...Show more
Flexible Schedule Survey Contributor (Hiring Immediately)
Earn Haus • Fayetteville, Georgia, US
Full-time +1
Last updated: 30+ days ago • Promoted
Earn up to $25 per survey Online Survey Taker - Flexible Work Schedule (Hiring Immediately)
Earn Haus • Griffin, Georgia, US
Full-time +1
Last updated: 30+ days ago • Promoted
Travel Nuclear Medicine Tech - $2,635 per week in Fayetteville, GA
AlliedTravelCareers • Fayetteville, GA, US
Full-time
Last updated: 30+ days ago • Promoted
Academic Program Coordinator II (School of Biological Sciences)
InsideHigherEd • Atlanta, Georgia, United States
Full-time +1
Last updated: 1 day ago • Promoted
Academic Advisor II
InsideHigherEd • Atlanta, Georgia, United States
Full-time +1
Last updated: 1 day ago • Promoted
Travel CT Tech in Atlanta, GA
Seven Healthcare • Lenox Square Finance, GA, US
Full-time
Last updated: 15 hours ago • Promoted • New!
2026 Internship and Co-Op Opportunities
Oglethorpe Power • Tucker, GA, US
Internship
Last updated: 30+ days ago • Promoted
Travel CT Tech - $2,496 per week in Atlanta, GA
FlexCare • Lenox Square Finance, GA, US
Full-time
Last updated: 4 hours ago • Promoted • New!
Travel Nuclear Medicine Tech - $55 to $60 per hour in Fayetteville, GA
AlliedTravelCareers • Fayetteville, GA, US
Full-time
Last updated: 5 days ago • Promoted
Travel CT Tech - $2,792 per week in Atlanta, GA
Olaro • Lenox Square Finance, GA, US
Full-time
Last updated: 15 hours ago • Promoted • New!
Specialist, Academic Development
Relativity • Atlanta, GA, United States
Full-time
Last updated: 4 days ago • Promoted
Special Education Teacher (SPED)
The Stepping Stones Group • Griffin, GA, US
Full-time
Last updated: 12 hours ago • Promoted • New!
Travel Multimodal Technologist
Junxion Med Staffing • Fayetteville, GA, US
Permanent
Last updated: 6 days ago • Promoted
Remote Corporate Development Associate - AI Trainer ($50-$60 / hour)
Data Annotation • Brookhaven, Georgia
Remote
Full-time +1
Last updated: 19 days ago • Promoted
Physics Private Tutoring Jobs Sandy Springs
Superprof • Sandy Springs, Georgia, US
Full-time +1
Last updated: 1 day ago • Promoted
Information Technology Professional
U.S. Navy • Alpharetta, GA, US
Full-time +1
Last updated: 28 days ago • Promoted
Get Paid $$ to Test the Next Generation of Wearable Technology!!
uTest by Applause • Sunny Side, GA, US
Full-time +1
Last updated: 26 days ago • Promoted
Energy Information Systems Analyst
Oglethorpe Power • Tucker, GA, US
Full-time
Last updated: 30+ days ago • Promoted