AR Follow Up

Job Summary :

The Accounts Receivable Follow-Up Specialist is responsible for managing and monitoring outstanding invoices to ensure timely collection of payments. This role involves working closely with customers, internal departments, and external stakeholders to resolve billing issues and discrepancies. The ideal candidate will possess strong communication and problem-solving skills, with a keen attention to detail.

Key Responsibilities :

• Monitor Accounts Receivable : Regularly review aging reports to identify overdue accounts and take appropriate action to follow up on outstanding invoices.

Customer Communication : Contact customers via phone, email, or mail to follow up on outstanding payments, resolve discrepancies, and negotiate payment plans if necessary.

Dispute Resolution : Collaborate with internal departments such as sales, billing, and customer service to resolve any disputes or issues that are delaying payments.

Payment Processing : Assist in the processing of payments received, ensuring they are accurately applied to the correct accounts.

Documentation and Reporting : Maintain detailed records of all communications and follow-up activities. Generate reports on accounts receivable status, collections progress, and any outstanding issues.

Reconciliation : Assist in reconciling accounts receivable ledger to ensure that all payments are accounted for and properly posted.

Compliance : Ensure that all follow-up activities comply with company policies, as well as relevant laws and regulations.

Customer Relationship Management : Build and maintain positive relationships with customers to encourage timely payments and foster long-term partnerships.

Process Improvement : Identify opportunities to streamline accounts receivable processes and improve efficiency.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to :

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.