Business Solutions Specialist

Business Solutions Consultant

Develops relationships with and provides value-added services to select current and potential customers. Assists in the development of regional segment business plans and provides business segment expertise to the regional sales and marketing team. Collaborates with the Culinary Specialist and Business Solutions Specialist on a quarterly basis with Marketing Commercial Segment Specialist on trends, industry practices, and company promotions.

What you will do :

• Provide relevant business solutions to complement the initiatives of our Sales and Marketing teams, with an ultimate goal of increasing the overall market share of Gordon Food Service.
• Interface and collaborate with key customers to achieve sales and margin goals.
• Execute key customer menu developmental plans for the region.
• Work collaboratively with Product Specialists to provide back of the house consulting to key current and prospective customers to include recipe development, portioning, and plate presentations.
• Work directly with key customers to provide Back of House consulting in areas such as kitchen layout, development of training programs, and Hazard Analysis Critical Control Point (HACCP) training.
• Provide front of the house consulting to key and prospective customers to include wait staff training, silent shopper evaluations, and menu layout and design.
• Ensures consistent and relevant business solutions training for sales teams, in collaboration with other divisional marketing team members.
• Creates professional graphic design of customer menus paying close attention to the detail of layout, pricing and customer branding objectives.
• Consults and collaborates on menu design with key customers and potential new account customers as directed by the supervisor.
• Has working knowledge of key menu design programs required as it relates to the menu engineering.
• Reports quarterly on key performance indicators as directed with those customers for whom menu work has been done.
• Leads and organizes workflow processes with input from Sales Managers, and Region Sales Manager if required.
• Assists in answering sales office telephones with appropriate follow up.
• Follows up with customers, Customer Development Specialist, and Sales Manager on the menu changes, renewals, and process of the overall menu project.
• Participate in planning, coordination, and execution of food shows, sales and marketing meetings, and industry events.
• Leverage Home Office content and insights to be used in the division and direct to customers, support adoption, and leverage of tools (ATR, Customer Success).
• Assist in the development of segment business plans. Analyze of trend data and incorporate the data to develop business solutions that strengthen the relationship between GFS and key regional customers.
• Assist in key customer business reviews.
• Perform other duties as assigned.

When you will work :

What you'll bring to the table :

Be Part Of An Amazing Culture Where What Matters To You, Matters To Us!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process. Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words "Accommodation Request" in your subject line. All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.