Administrative Assistant

Welcome to the Country Financial Jeff Jones Agency, where excellence in customer service meets warm, community-focused interactions. Situated Near Randall Rd and Route 20 in the city of Elgin, Illinois. We are on the lookout for an enthusiastic Administrative Assistant to join our dedicated team. In this role, you will be the cornerstone of our office operations, ensuring smooth day-to-day functions and providing exceptional support to our clients and team members alike. Your positive demeanor and inviting attitude will help create a welcoming atmosphere for everyone who walks through our doors. As a key player in our customer service team, youll assist with administrative tasks, providing prompt and professional service, and contributing to the overall success of our agency. If you are passionate about delivering top-notch customer service and enjoy working in a dynamic, supportive environment, we would love to hear from you. Join us in making a meaningful impact in the lives of our clients and our community!

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Appreciation lunches

Weekly Team Meetings

Team Building Events

Home and Work Life Balance

Business Casual Attire

Locally Owned Family Oriented Agency

Partaking in Community Events

Responsibilities

Answering and directing phone calls to relevant personnel to ensure effective communication.

Maintaining accurate records of client interactions and internal documentation.

Scheduling appointments and coordinating meetings to facilitate smooth operations.

Assisting in processing and organizing incoming and outgoing correspondence.

Supporting the team with various administrative tasks to ensure the efficient running of the office.

Managing office supplies inventory to ensure availability and organization.

Requirement

Insurance License Preferred but not needed to start, (must obtain within 6 months of hire date and Licensing assistance is available after 90 days).

Experience : Prior administrative or customer service experience is desirable but not required.

Communication Skills : Strong verbal and written communication capabilities.

Organizational Skills : Excellent organizational abilities and attention to detail.

Technology Skills : Proficiency in Microsoft Office Suite and familiarity with office equipment such as printers and fax machines.

Interpersonal Skills : Ability to maintain professionalism and a positive demeanor in a busy office environment.

Problem-Solving Skills : Competence in identifying and resolving administrative problems efficiently.

Customer-Focused : A strong dedication to providing exceptional customer service and support.