About LIDD
LIDD (LIDD.com) is a leading supply chain management consulting firm. We design complex warehouses and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. From our offices in Montreal, Toronto, Los Angeles and Atlanta.
Our diversity statement
LIDD is an equal opportunity employer. All facets of employment including the decision to hire, promote, discipline, or terminate are based on merit, competence, performance, and business needs. By joining our team, you will feel like you belong regardless of your ethnicity, religion, colour, national origin, gender, sexual orientation, age, marital or disability status. Let us know if you’ll require assistance during the application process.
What’s your role :
Our WMS Consultant is expected to act as a counsellor to our customers for :
- Solutioning technical design of our customers’ requests
- Developing complex enhancements to our existing platforms
- Investigating issues and fixing errors
- Delivering successful implementation projects
Day-to-day you will :
Analyze and collaborate with developers, programmers, and designers in identifying the core source of systems issues and for the appropriate solution possibilitiesConfigure, maintain, and support existing installations of our WMS software solutions.Research, identify, analyze, and fulfill requirements of all program users.Liaise with customers to identify the source of issuesConduct research issues as they relate to software products, languages, databases, and system data to identify and resolve issuesRecommend, schedule, and perform software improvements and upgradesMonitor and test fixes to ensure problems have been resolved for reported issuesCould require traveling from 25% to 50% of the timeRequire the availability of taking calls from clients outside working hours in rotation within the teamTo qualify, you have :
You have a BS / BA, Engineering, Supply Chain, or equivalent degreeYou understand WMS and operational best practices.Experience with business software for operations (ERP, WMS, TMS, MES)We’re looking for candidates who have :
Interest in supply chain management, logistics, and distribution operationsStrong leadership to promote and foster technical growth among the junior colleaguesAbility to work well under pressure within a teamAbility to determine project requirementsStrong problem-solving capabilitiesSuperior verbal and written communication and presentation skillsAttention to detail and qualityAbility to handle multiple assignments simultaneously with limited guidanceComfort working independently in an ambiguous environment with pressing deadlinesValid Driver’s license