A company is looking for a Manager, New Homes Customer Experience. Key Responsibilities Build and develop a high-performing team of solar customer service professionals Develop standard operating processes and procedures to support New Homes customer service Analyze team performance and implement continuous improvement opportunities Required Qualifications Bachelor's degree in business, management, communications, marketing, or a related field 6-8+ years of professional experience, including 5+ years in solar customer service operations 2+ years of experience in New Homes sales operations leading large teams Strong organizational, analytical, and leadership skills Entrepreneurial mindset with a focus on process-driven solutions
Manager New Homes • Santa Clara, California, United States