Customer Service Technician

Job Description

Job Title : Customer Service Technician

Location : Cleveland, OH

Pay Rate : $30 - $40 per hour (equals $62K - $83K per year).

This is an estimate, as compensation is based on skills and experience levels.

POSITION DESCRIPTION :

Customer Service Technician

OVERVIEW

Hiring company is a leader in power management products for mission and process critical business applications. Our customer base is comprised of companies in the transaction processing, financial, computer service provision and semiconductor manufacture sectors. Hiring company provides innovative products to ensure ultimately high uptime of computers, servers, routers, communication equipment and other critical equipment. Company manufactures "Best in Class" products representing high-end industrial solutions. Company is on a trajectory of sustained growth, with a loyal base of existing Fortune 100 customers and an expanding portfolio of new customers. To meet the challenge of growth and opportunities, company is seeking additional Customer Service Technician to join the Customer Service Team.

PRIMARY DUTIES :

This position includes the following primary duties :

• Perform startup, commissioning, service, and preventive maintenance on company equipment :

o Static transfer switches

o Power distribution equipment

o Remote power panels

EXPERIENCE, SKILLS & EDUCATION :

WORK LOCATION :

COMPENSATION & BENEFITS PACKAGE :

Hiring company is an equal opportunity employer.