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OCM and Operations Manager

OCM and Operations Manager

ShiftCode AnalyticsVoorhees Township, NJ, United States
30+ days ago
Job type
  • Full-time
Job description

Job Title : OCM and Operations Manager Location : (HYBRID / REMOTE) Daiichi Sankyo - Basking Ridge, NJ Interview : Video Position Overview : We are seeking a dynamic and versatile

OCM (Organizational Change Management) Communications and Operations Manager to join our team. This dual-role position will focus on developing and executing a variety of communication artifacts to support organizational change initiatives while also managing key operational managerial tasks. The ideal candidate is an excellent communicator, detail-oriented project coordinator with experience in change management and operational activities.Key Responsibilities

1. Organizational Change Management (OCM) Communications

Create and deliver clear, compelling, well designed messaging and visual content across various channels (email, newsletters, intranet, presentations, and social media). Collaborate with leadership and project teams to design communication plans aligned with organizational goals and timelines. Develop tools and resources to support change readiness, including FAQs, guides, and training materials. Monitor and measure the effectiveness of communication strategies, adjusting as needed to drive engagement and understanding.2. Operational Management

Support operational planning and coordination across teams, ensuring seamless execution of projects and initiatives. Act as a point of contact for cross-functional collaboration, facilitating communication and alignment between departments. Coordinate project schedules, and status reports for ongoing initiatives. Identify potential risks or roadblocks and proactively develop solutions to maintain project momentum. Ensure documentation and reporting of key operational processes and decisions for organizational transparency.Qualifications and Skills : Required :

3+ years of experience in communications, change management, or operational coordination roles. Strong written and verbal communication skills with experience crafting messages for diverse audiences. Familiarity with OCM frameworks (e.g., PROSCI ADKAR, or similar). Proven ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines. Proficiency with everyday project management and communication tools (e.g., MS Office Suite, Teams, Slack, SharePoint, or similar). Preferred :

Bachelor's degree in Communications, Business Administration, Industrial / Organizational Psychology, or a related field.

Proficiency with Vyond, Canva, Articulate 360 or similar tools. Certification in Change Management (e.g., Prosci Change Management Certification). Experience in healthcare or related industries. Demonstrated ability to work collaboratively in a fast-paced environment. Knowledge of process improvement methodologies (e.g., Lean, Six Sigma).Personal Attributes :

Attention to detail. Collaborative and approachable, with a strong ability to build relationships across all levels of the organization. Resilient and adaptable in managing change and uncertainty. Proactive problem-solver with a solution-oriented mindset. Excellent in creating, designing visuals, for a variety of audiences.

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Operation Manager • Voorhees Township, NJ, United States