Service Receptionist BMW of Pembroke Pines

Holman is a family-owned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated and creating positive rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

BMW of Pembroke Pines is seeking a Receptionist to join our team. The Receptionist will support the Service departments by providing exceptional customer service managing incoming calls answering basic inquiries and following up with customers regarding service or sales.

What will you do

Serve as the first point of contact for visiting customers.

Answer incoming calls promptly screen them and forward as appropriate.

Greet employees clients and visitors ensuring proper check-in procedures are followed.

Deliver excellent customer service by embodying our mission and values.

Engage with customers to understand their automotive needs.

Direct customers to the appropriate department : sales service or parts.

Maintain a consistent high level of premium-brand customer serviceaim to WOW every customer!

Use professional telephone etiquette and communication techniques.

Provide basic information to callers with general inquiries.

Make follow-up calls related to Service department functions.

Assist management with clerical tasks as needed.

Ensure compliance with data protection policies.

Support departmental projects and perform general administrative duties without disrupting call flow.

Perform other duties and special projects as assigned.

What are we looking for

Minimum 1 year of relevant experience in customer service front desk or administrative roles.

Strong communication skills and a professional appearance.

Friendly and engaging demeanorable to project a smile in person and over the phone.

Ability to listen carefully and retain information accurately.

Excellent interpersonal skills both in person and on the phone.

Team-oriented flexible and able to multitask effectively.

#LI-AK1

At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.

At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type) :

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays Bereavement and Jury Duty
• Paid Pregnancy / Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits : Regular Full-Time

We offer excellent benefits including health vision dental life and disability insurance and 401(k) with company match. Our time off benefits include Paid Time Off (PTO) paid holidays bereavement and jury addition we offer paid pregnancy and parental leave and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay :

We offer competitive wages that are commensurate with job-related skills experience relevant education or training and geographic location starting in the range of $20.00 - $23.40 USD per hour.

Artificial Intelligence Statement

To maintain the integrity and authenticity of our hiring process we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate assist with or enhance any part of their application materials (including resumes cover letters written and verbal responses and images) or during any stage of the interview process. We value genuine original work that reflects your personal experience skills and communication style. As part of our commitment to a fair and transparent evaluation process please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration.

Equal Opportunity Employment and Accommodations :

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

If you are a person with a disability needing assistance with the application process please contact

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Key Skills

Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 20 - 23