Guest Service Agent

The Architect Of Exceptional Workplace Experiences

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

At JLL, we believe real estate shapes a better world. As a Guest Service Agent, you'll be the heart of our innovative approach to workspace hospitality.

Your Impact

You'll be the welcoming face of our forward-thinking client, crafting personalized experiences that leave lasting impressions. Beyond a traditional receptionist, you're a curator of workplace culture, anticipating needs, personalizing interactions, and creating a genuine sense of belonging for everyone who walks through the door.

What You'll Do

• Design memorable workplace moments that elevate our client's brand and culture
• Deliver concierge-level support : recommendations, wayfinding, event assistance, mail services, and visitor management
• Build meaningful relationships with clients, colleagues, and partners
• Solve problems proactively with meticulous attention to detail

Why This Role Stands Out

Who Thrives Here

Join us in creating workplaces where people don't just work, they belong, connect, and thrive.

Estimated compensation for this position : 22.00 23.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location : On-site New York, NY

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.