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MOTORIST SERVICES SPECIALIST
MOTORIST SERVICES SPECIALISTState of Florida • Tallahassee, FL, United States
MOTORIST SERVICES SPECIALIST

MOTORIST SERVICES SPECIALIST

State of Florida • Tallahassee, FL, United States
3 days ago
Job type
  • Full-time
Job description

Requisition No : 865349

Agency : Highway Safety and Motor Vehicle

Working Title : MOTORIST SERVICES SPECIALIST - 76002568

Pay Plan : Career Service

Position Number : 76002568

Salary : $34,760.04 Annually

Posting Closing Date : 11 / 30 / 2025

Total Compensation Estimator Tool

DIVISION OF MOTORIST SERVICES

BUREAU OF RECORDS

RECORDS & DATA MANAGEMENT

Career Service (CS) Opportunity

  • Open Competitive Advertisement

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person : Haylee Smalley, (850) 617-3084, Hayleesmalley@flhsmv.gov

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission : the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

  • Paid Parental Leave
  • Annual and Sick Leave Package
  • Nine Paid Holidays
  • State Health and Life Insurance
  • Educational Benefits
  • Contributory Retirement Plan
  • To learn more about FLHSMV and why it's a great place to work, visit our website at : flhsmv.gov / careers .

    If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

    Duties and Responsibilities

    This position provides operational and clerical support in the Bureau of Record's High-Speed Scanning and Image Review Unit. This position is responsible for ensuring title reports received from the 67 Florida counties and DMV are properly opened, boxed, labeled, prepped, and scanned using imaging technology and packaged for destruction. This position is responsible for inputting, correcting, researching, reviewing, and putting information in numerical order for the motor vehicle title imaging operation; converting imaged documents to electronic format through scanning technology, research, and locating missing imaged transactions; and monitoring all imaging services to ensure proper operation. This position is also responsible for researching and responding to title document requests using both manual and automated methods, converting daily activity logs into Excel spreadsheets for supervisor review.

    Knowledge, Skills, and Abilities

  • Skill in operating a personal computer to include Microsoft Word, Excel, and Outlook.
  • Skill researching and analyzing data for accuracy or compliance.
  • Skill in using Florida Real-Time Vehicle Information Systems (FRVIS).
  • Skill in data entry.
  • Ability to operate basic office equipment, such as, a scanner, personal computer, multi-line telephone, printer, fax machine.
  • Knowledge of types of title transactions and documents.
  • Ability to sort and file documents, putting them in numerical order.
  • Ability to adapt to changing work volume and variety.
  • Ability to make informed decisions and assist in resolving work issues.
  • Skill in compiling, organizing, and maintaining information and reports and coordinating work assignments according to established timeframes.
  • Skill in basic math.
  • Knowledge of operation scanning technology.
  • Ability to communicate effectively, verbally, and in writing.
  • Ability to follow office procedures and practices.
  • Ability to work well independently and with a team.
  • Ability to read, understand and interpret statutes, rules, regulations, policies, and procedures.
  • Ability to maintain the confidentiality of information.
  • Preferred Qualifications

    Preference will be given to candidates with the following :

  • Preference will be given to applicants who have experience preparing professional reports; operating office computers / scanning technology; providing customer service; handling confidential information; and using Microsoft Word, Excel, and Outlook.
  • Preference will also be given to applicants who have experience using the Florida Real-time Vehicle Information System (FRVIS).
  • Position Related Requirements

  • Be willing and able to move and lift boxes weighing approximately 30 pounds.
  • General Information

  • The elements of the selection process may include a skill assessment and / or oral interview.
  • Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information / biometrics will be retained in the FBI's Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
  • FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
  • The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

    Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

    The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

    VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

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    Service Specialist • Tallahassee, FL, United States

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