Service Technician
Insight GlobalNew Castle, CO, US11 days ago
Job type
- Temporary
Job descriptionPrior experience in telecommunications and fiber optics Performing general installation of fiber network, including connecting, disconnecting, testing, repairing, and maintaining the fiber network. Directly engaging with customers at install locations to ensure timely, efficient, and optimal activation / connectivity. Completing installs with knowledge of different installation tactics, including optimal utility placements related to wall fishing. Ability to perform fiber drops on site from handhole to house with supervision. Understand the mainline and drop-blowing process and assist teams with supervision. Understand basic concepts of the data center and its components. Ability to perform basic troubleshooting to identify connectivity issues from home to handhole. Build a splice dome and express dome installation with supervision. Understand conduit continuity and light level testing to perform installs, with the ability to identify connectivity issues. Complete general repair of the network, including troubleshooting at the NID / home / handhold. Basic understanding of Utility locates. All other duties as assigned. Customer interaction Drops / Installation FTTH Installation Fiber Splicing- 1 splice at the house, tying plant to outlet + drop splicing. Cable Routing Power tools Ability to participate in on-call rotation Ability to work in confined spaces. Ability to do aerial work on a ladder or bucket truck up to 35’. Ability to lift to 75 pounds while practicing safe lifting techniques Ability to work indoors and outdoors in all types of weather conditions, with provided weather protection materials. Proficient with all platforms and applications (ServiceMax, Bob, Deputy, etc.) Compliance with all safety-related training / practices, including but not limited to ladder safety, weather, safe driving principles, etc
Job Description
Job Description
Must Haves :
- 1+ years of experience in a customer-facing position, preferably in the telecommunications industry
- Active, valid driver's license and a clean driving record
- Ability to pass a background check
- Excellent communication and professionalism
- Ability to lift 75 pounds and comfortable performing aerial work on a ladder or bucket truck as needed
Plusses :
Day-to-Day :
Insight Global’s client is seeking a Service Technician in New Castle, CO, for a 6-month contract. The Service Technician regularly performs service activations and installs of fiber networks, including construction elements such as conduit, fiber, split enclosures, cabinets, and utility locating.
Job Duties
Knowledge, Skills, and Abilities – willing to teach!
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Service Technician • New Castle, CO, US
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