Customer Care Advisor

A company is looking for a Customer Care Advisor responsible for initiating the sales process and generating qualified leads. Key Responsibilities Represent the company as a subject matter expert during customer calls Update systems to ensure all customer interactions are well documented Handle customer issues diplomatically and escalate when necessary Required Qualifications 3+ years of customer service and / or sales experience Previous solar customer service or sales experience is highly desired Proven track record of reliability and a strong work ethic Ability to embrace change and be flexible to business needs Willingness to accept and apply coaching and feedback from leadership