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Claims Advocate Columbia, MO
Claims Advocate Columbia, MOWinter Dent Company • Columbia, Indiana, USA
Claims Advocate Columbia, MO

Claims Advocate Columbia, MO

Winter Dent Company • Columbia, Indiana, USA
3 days ago
Job type
  • Full-time
Job description

Were Hiring a Claims Advocate !

Join Our 100% Employee-Owned Team

Are you ready to use your claims expertise to deliver industry-leading client outcomes in an environment where your contributions directly translate to ownership and financial success

Join Winter-Dent a premier independent employee-owned insurance agency where client service and shared success drive everything we do. Our mission is to help individuals and businesses protect their most valuable assets and as an employee-owner you directly the rewards of that commitment contributing to our impressive 90% client retention rate. We offer more than just a job; we offer the chance to build wealth through ownership and influence our companys future. As a Claims Advocate youll be a vital subject matter expert overseeing the resolution of complex client claims providing essential coverage guidance and advising both clients and team members - all within a culture where your dedication contributes directly to your financial future and the agencys continued success.

WHAT YOULL DO

  • Provide claims-perspective guidance to servicing and production teams throughout the renewal as applicable
  • Serve as primary point of contact and expert for clients adjusters external stakeholders and agency employees on matters relating to specific claims or the overall claims process
  • Assist clients with reporting new claims gathering required documentation and understanding coverage next steps and timelines.
  • Review claim status regularly and provide proactive updates to clients and the claims team.
  • Advocate on behalf of clients in all claim disputes cases and challenges.
  • Act as a Liase between clients and carriers when disagreements arise.
  • Ensure claims are handled in compliance with carrier guidelines regulatory requirements and agency standards.
  • Coordinate between clients carriers adjusters and claims team to facilitate smooth claims handling and reduce delays.
  • All other duties as assigned .

WHAT WE OFFER

  • Generous benefits package including 2x annual salary employee life insurance employer-funded long-term care coverage employer-funded short- and long-term disability a 3% employer contribution to your 401(k) plan (no match !) competitive health insurance rates generous PTO and company holidays and more.
  • An Employee Stock Ownership Plan (ESOP ) allows you to build wealth for your future and a tangible stake in Winter-Dents success.
  • A positive welcoming and enjoyable workplace culture
  • A shared vision to be a trusted leader in risk management and insurance solutions providing security and peace of mind for individuals and organizations
  • YOUR QUALIFICATIONS & EXPERIENCE

  • Insurance and / or claims experience
  • P&C license to be obtained within 90 days of hire (funded by Winter-Dent)
  • Experience with Microsoft 365 products preferred (Word Excel PowerPoint)
  • WHO YOU ARE

  • Broad understanding of claims processing procedures best practices and protocols
  • Ability to discern situations appropriately and make quick decisions to reach primary goal
  • Ability to think critically creatively and independently to resolve complex situations
  • Ability to draw conclusions regarding insurance coverage by reviewing & analyzing policy documents
  • Youre positive professional respectful and kind
  • You have a strong and unwavering commitment to client confidentiality
  • You have a client-first mentality and are committed to excellence integrity and professionalism
  • You maintain positive and ethical relations with all professional contacts
  • You demonstrate commitment to maintaining industry knowledge including staying up to date on latest trends and changes
  • You are always willing to help someone in need and believe the success of the team is more important than the success of the individual
  • You prioritize minimizing E&O exposure for yourself and your team
  • To embody our shared core values : Proactive Continuous Learning Transparency We Do What We Say Lead by Example Vested Other People Matter Pay It Forward
  • INTERESTED

    Even if you dont meet every qualification listed wed love to hear from you. We are interested in finding the right person more than a perfect set of qualifications. Apply today at : or email

    Key Skills

    Athletics,Admin Support,External Audit,ASP,Blogging

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Columbia Mo • Columbia, Indiana, USA

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