Senior Manager - Cardiometabolic Sales Strategy and Engagement

Senior Manager Cm Sales Strategy And Engagement

The Cardiometabolic Care Sales Team is at the forefront of US sales efforts for Novo Nordisk's robust cardiometabolic product portfolio. Our ambition is to advance broad cardiometabolic disease management by bringing exciting new therapies to market to improve patient outcomes. As a team member, you will connect therapies to new specialties, build cardiometabolic advocates, and apply learnings that impact local markets and the organization in a cross-collaborative way. At Novo Nordisk, we create value by having a patient-centered approach and are committed to providing innovation to the benefit of our stakeholders. We focus on personal performance and development and have a culture centered on helping leaders create the conditions for people to be at their best. If you want to join a highly diverse and collaborative team and are ready to take the next step in your career with a company committed to meeting the evolving needs of patients with cardiometabolic diseases, come join us!

The Position

The Senior Manager CM Sales Strategy and Engagement is responsible for overall sales engagement management in support of the Cardiometabolic Field Teams. The overarching purpose is to strategically manage, coordinate, and deliver communication and engagement initiatives that support the Cardiometabolic (CM) sales organization, its leadership, and broader enterprise partners. This role will ensure that all field-facing communications are clear, timely, and aligned with organizational goals, driving engagement, operational efficiency. Responsible for follow-through, tracking, and participating in departmental projects and processes. Ensures field insights are built as part of all processes and communications before deployment to the field. Ensure proactive approach in working on and through field operation communications and process initiatives in support of the field needs.

Relationships

Reports to the Director of Strategy and Engagement (Strategic Advisor). Works closely with various home office functions including Commercial Execution, Marketing, Finance, IT, Compliance, EE Team, FFE, etc. to achieve standardization of work, alignment and efficiencies with all field engagements. Additional relationships include Field Directors and field and home office field support personnel.

Essential Functions

Management of Field Engagements and Projects

Manages look & feel of internal communication apparatus for all Cardiometabolic Field Teams

Work closely with Sales Operations and Sales Execution to ensure consistent messaging across all communication channels

Foster strategic partnerships with Therapeutic Areas (TAs) to address communication needs and facilitate impactful brand communications, collaborating with the CM Sales Execution and Operations teams for effective content authorship.

Utilize strong writing and content development skills to create clear, compelling messages that enhance stakeholder understanding and engagement

Works closely with Sales Execution team and Operations team to coordinate communication alignment and timing

Supports TAs, Execution and Operations functions with project management and authorship of written communications

Responsible for generating & disseminating field insights to appropriate stakeholders in regard to field processes, technology in order to enhance field productivity

Works closely with Commercial Execution to translate Area execution strategy and initiatives to the appropriate communication platforms on an ongoing basis.

Responsible for leading optimization projects to enhance processes and platform capabilities

Responsible for working with the AD - Field Communications to ensure flawless coordination and tracking of various email dissemination needs (via Field Operations owned mailboxes)

Working with external vendors on all system requirements and evolution of system capabilities

Identifies project opportunities related to process improvement and pursue them from idea to post implementation

Communication to all stakeholders (Field & Home Office) on process to submit requests and for internal stakeholders to follow through on the requests

Platform and Meeting Management

Sales Communication Platform Improvement and Innovation : Ensure links and content are functional and up-to-date. Conduct editorial meetings to keep banner content current. Collaborate with brand teams for updates on their pages and coordinate with appropriate vendors

Creates and maintains field facing web meetings inclusive of setting up technical needs, sending out invites, and facilitation of the meeting.

Responsible for creating Q&A reports and disseminating webinar replay links and resources to internal stakeholders and field force.

Leads effort to educate Field Teams on internal web meeting capabilities, features and benefits to aid in the adoption of better practices across all Field stakeholders.

When needed, will pursue ad hoc web meeting support to ensure Sales leadership has confidence in the overall meeting implementation.

Process Support

Prepare and deliver meeting agenda, reports and updates for department meetings, Execution / Operations weekly touch points and monthly updates, and other activities

Leads the Field Ride Process to ensure Home Office is able to align with Field Sales teams within the field when appropriate.

Distribute all field surveys (e.g. POA / other field meeting) & report results to internal stakeholders

Develops project plans and / or other tactics to ensure projects are documented, executed, and sustained, as needed

Guardian of the projects list for the Communications Team and provides timely updates consistently.

Participates in special projects as assigned

Qualifications

A Bachelor's degree from an accredited institution is required.

Requires 7+ years of experience in field sales support and engagement, communications, projects, operations and / or process improvement.

Pharmaceutical experience a plus.

Demonstrated computer skills along with an intermediate understanding of technology development processes. Experience running and analyzing data a plus.

Attention to detail and high-quality results required.

Written and verbal communication and interpersonal skills required.

Ability to independently pursue project work and develop recommendations.

Proven ability to manage multiple projects simultaneously.

Strong understanding of Field systems and day to day functions.

Prior experience in working with agency vendors preferred