Inside Strategic Account Manager

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking an Inside Strategic Account Manager to join our team.

JOB SUMMARY

The Inside Strategic Account Manager (ISAM) is a senior inside sales professional responsible for generating new business, enhancing client relationships, and supporting the strategic growth of the business accounts. This role collaborates with leadership and the broader sales team to ensure every opportunity, from initial outreach to customer retention, is executed with precision and purpose. This position blends inside sales execution, account ownership, and event-driven engagement demanding strong sales expertise and effective cross-team collaboration to deliver measurable results.

QUALIFICATIONS

Eight (8) to 10 years of inside sales or strategic account management experience in technology, telecom, or SaaS.

Demonstrated success collaborating with internal sales teams and cross-functional departments.

Experience in event-driven sales or lead activation initiatives.

Proficiency in CRM tools (Zoho preferred) and modern sales enablement platforms.

Strong business acumen and ability to understand client technology environments.

Executive-level communication and relationship management.

Strong understanding of technology solutions (cybersecurity, networking, cloud, UCaaS, etc.).

Collaborative mindset with ability to align sales and marketing efforts.

Proven track record in high-performance inside sales environments.

Exceptional organization, time management, and CRM discipline.

Consultative and strategic selling approach with measurable results.

RESPONSIBILITIES

Manage and expand a defined book of business ensuring consistent communication, retention, and revenue growth.

Drive new business through targeted outbound and inbound sales activity converting leads into qualified opportunities.

Partner with technology consultants and sales engineers to deliver integrated, solution-based proposals.

Conduct client discovery calls, business reviews, and account planning to identify new opportunities for engagement and upsell.

Achieve and exceed monthly, quarterly, and annual sales goals with accurate forecasting and disciplined follow-up.

Collaborate closely with technology consultants, strategic account managers, and sales leadership to align on pipeline targets and go-to-market initiatives.

Support field sales efforts by coordinating outreach, qualification, and pre-sale communication.

Participate in weekly sales syncs to share pipeline updates, event follow-ups, and account insights.

Leverage the combined efforts of marketing, events, and sales to maximize participation and lead generation across campaigns.

Provide feedback to improve internal sales processes, collateral, and messaging consistency across the team.

Work with marketing and events to increase attendance and engagement for company-hosted and partner events.

Build outreach campaigns around events ensuring top clients and prospects are invited, briefed, and followed up with.

Convert event leads into qualified opportunities and maintain visibility in Zoho CRM.

Represent the company at both virtual and in-person industry events, reinforcing the company’s brand and relationships.

Attainment of sales and revenue goals.

New pipeline creation and conversion rates.

Event participation and post-event conversion metrics.

Account growth and retention.

Collaboration and contribution to overall sales team success.

Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, religion, sex, gender identity / expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.