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Relationship Banker II (Holiday City Branch)

Relationship Banker II (Holiday City Branch)

Regions Financial CorporationMemphis, United States
24 days ago
Job type
  • Full-time
  • Permanent
Job description

Responsibilities

  • Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions' solutions
  • Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
  • Educates and advises customers on Regions' Consumer and Business products and services, including all loan and deposit types
  • Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
  • Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
  • Owns and resolves customer issues
  • Refers customers to an internal team of experts whenplex financial goals and needs are recognized
  • Follows all bank processes and procedures and adheres to applicable laws and regulations, includingpleting duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.

This position is incentive eligible.

This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to / / for more information.

Requirements

  • High School Diploma or GED
  • Ability to work Saturdays as needed
  • Ability to handle cash and process cash transactions
  • Ability tomunicate in person, on the phone, and through electronic channels
  • Ability to use aputer on a frequent basis, including typing and sustained attention to a monitor
  • Ability to walk and stand for extended periods of time
  • Ability to lift up to twenty (20) pounds
  • Preferences

  • Bachelor's degree
  • Life Insurance License
  • One (1) year of cash-handling, banking, and / or customer service experience
  • Skills andpetencies

  • Ability to adhere to policies, procedures, and guidelines
  • Ability to assist customers with digital banking offerings
  • Ability to handle multiple priorities simultaneously
  • Ability to oversee large sums of cash
  • Excellent relationship-building skills
  • Strongmunication and customer focus
  • This position is subject to relocation, based on business needs, to another branch located within a 30-minutemuting distance of the associate's home branch.

    Position Type

    Full time

    Pay ranges are job specific and are provided as a point-of-market reference forpensation decisions. Other factors which directly impact pay for individual associates include : experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

    The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

    Job Range Target : Minimum :

    42, USD

    Median : 50, USD

    Incentive Pay Plans :

    This role is eligible to participate in amission incentive plan. Employees have the potential to earnmission based on performance against defined metrics and role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.

    Benefits Information

    Regions offers a benefits package that is flexible,prehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be aplete summary of plan terms and conditions.

  • Paid Vacation / Sick Time
  • 401K withpany Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program
  • Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

    regions / weetour /

    Location Details

    Holiday City

    Location : Memphis, Tennessee

    Equal Opportunity Employer / including Disabled / Veterans

    Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of thepany. Job ID R94005

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    Relationship Banker • Memphis, United States