Guest Advocate (Cashier or Front of Store Attendant / Cart Attendant) (T2395)

Guest Advocate

Starting Hourly Rate / Salario por Hora Inicial : $15.50 USD per hour

All About Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

All About Service & Engagement

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment, and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage, and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of :

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings, and services

As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities :

Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.

Scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company best practices.

Work efficiently to minimize guest wait time while maintaining guest service and accuracy.

Understand and show guests how to use the features and offerings within the Target App including Wallet.

Be familiar with Order Pick-Up, Drive Up, and online ordering, and know how to direct the guest to enroll, activate, and use the services.

Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Targets policies and procedures.

Maintain a clean, clutter-free work area by gathering unpurchased items, baskets, and hangers for removal.

Stock supplies during store open hours while being available for the guest.

Demonstrate a culture of ethical conduct, safety, and compliance.

Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.

Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

All other duties based on business needs.

What We Are Looking For

This may be the right job for you if :

The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go :

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect :

Find competitive benefits from financial and education to well-being and beyond.