Associate Solution Architect

Job Requirements

Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!

The Solution Architecture teams plays an integral role in the end to end customer journey including pre-sales support, implementation as well as customer upsells and renewals

If you like to tackle complex business challenges, solve sticky technical problems, and provide expert consultation, this is the role for you. We're looking for a full-time phenomenal Associate Solution Architect to join our One Global Delivery team! Part technologist, part consultant, the Solution Architect plays a vital role providing technical expertise for all major client projects. You will participate in client calls and work cross-functionally across the entire organization to bridge the gap between business problems and technical solutions.

Please note : This is a full-time, hybrid position located at the headquarters in Ambler, PA, requiring three (3) days per week in-office. Candidates must currently reside within a fifty (50) mile radius of Ambler, PA. At this time, the Company will not sponsor, transfer, or extend employment-based visas for this position, including but not limited to H-1B, TN, or F-1 OPT.

What You'll Do

• Collaborate with Solution Architects to facilitate technical discussions and clarify client needs, supporting the development of targeted recommendations that deliver measurable ROI.
• Assist in technical and integration discovery conversations with clients to gather requirements for implementing platforms and integrating with existing technology stacks.
• Analyze client requirements and challenges, propose effective solutions, and evaluate the short- and long-term impact of recommendations.
• Communicate complex technical concepts and requirements clearly to both technical and non-technical audiences.
• Support operational excellence by contributing to documentation, sharing knowledge, and improving internal processes.
• Coordinate with clients and internal teams across multiple time zones to ensure project milestones are met.
• Manage competing priorities effectively, balancing multiple projects and tasks while ensuring client satisfaction.
• Build foundational expertise in SaaS architecture, integration services, and industry best practices.

What You've Done

Salary

Please note the Salary range is subject to change in the future in accordance with Phenom's policies

Benefits

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