Vice President & Chief Operating Officer, Ambulatory Services

Job Title

Vice President & Chief Operating Officer, Ambulatory Services

Ambulatory Business Unit

Full Time

85692BR

Job Summary

The Chief Operating Officer (COO) is responsible for overseeing daily operations, managing facility resources, ensuring regulatory compliance, coordinating departments, implementing strategic initiatives, maintaining quality standards, and optimizing operational efficiency. The COO ensures efficient delivery of patient care while maintaining operational excellence and financial sustainability. This position requires extensive healthcare management experience and the ability to coordinate multiple departments, from clinical services to support functions.

Reporting directly to the President, Faculty Practice Organization & Senior Vice President (SVP), Ambulatory Services, the COO will be a core member of the Ambulatory Business Unit (BU) Senior Executive Team which includes the following members :

• Chief Financial Officer, Ambulatory (CFO)
• Chief Medical Officer, Ambulatory (CMO)
• Associate Chief Nursing Officer, Ambulatory (ACNO)
• Chief of Staff, Ambulatory (CoS)
• Chief Strategy Officer, Ambulatory (CSO)
• HR Business Partner, Ambulatory (HRBP)

In collaboration with the Chief Financial Officer (CFO), the Chief Strategy Officer (CSO), and the rest of the Ambulatory BU Senior Executive team, the COO leads overall strategic planning for Ambulatory services. Additionally, the COO provides oversight across several clinical services departments and plays an integral role in implementing UCSF's strategic growth endeavors.

The COO will also have an indirect reporting relationship to the Chief Operating Officer and Senior Vice President of UCSF Health. In this role, they will collaborate with the COO and SVP of UCSF Health and their team, and other Business Unit COOs as part of their broader responsibilities within the health system. They will ensure that the Ambulatory BU remains aligned with system-wide standards related to supply chain management, outpatient access, patient experience, and growth.

The COO of the Ambulatory BU is responsible for overseeing daily operations, managing facility resources, and ensuring regulatory compliance. This role drives operational efficiency, financial sustainability, and high-quality patient care by coordinating clinical and support departments, implementing strategic initiatives, and aligning goals across programs and affiliate partners.

Key responsibilities include managing budgets, resource allocation, and administrative functions; developing operational policies; ensuring adherence to healthcare standards; and leading quality improvement and patient satisfaction efforts. Extensive healthcare management experience is essential for successfully integrating services across the system.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $273,200 - $575,400 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit : https : / / ucnet.universityofcalifornia.edu / compensation-and-benefits / index.html

Department Description

UCSF Health is a part of UC San Francisco, one of the top universities in the nation for health sciences research and higher education. By bringing together the world's leading experts in nearly every area of health, UCSF Health can drive advancements in treatment and technology that benefit patients everywhere.

UCSF Health is divided into four business units : Adult services, Pediatric services, Ambulatory services, and the UCSF affiliated network. Each business unit has its own president and senior executive team. Historically, the Ambulatory Business Unit (BU) was the faculty practice organization (FPO) and its affiliated clinics. The Ambulatory BU has expanded to include all sites of care in San Francisco focused on adult or pediatric care including clinics, infusion care, outpatient pharmacy operations, and ambulatory surgical centers. Today, there are over 600 unique ambulatory clinics in 37 different locations.

Of the four business units at UCSF Health, Ambulatory Services (currently a $2.9 billion operation) is the fastest growing and represents a major strategic priority for the organization moving forward. The Chief Operating Officer (COO) will serve as a strategic thought leader to help drive institutional growth while monitoring and maintaining a strong position within clinical operations.

The Chief Operating Officer (COO) sits within UCSF Health's Ambulatory Business Unit, which advances the goals and priorities of the President, Faculty Practice Organization & Senior Vice President of Ambulatory services, in collaboration with the Ambulatory Senior Executive team. The UCSF Health Ambulatory Business Unit consists of ambulatory operations including surgical centers, outpatient cancer services & infusion care, and outpatient pharmacy operations. There are over 600 unique ambulatory clinics in 37 different locations. The annual revenue of Ambulatory services is >

2.9 billion.

Required Qualifications

Preferred Qualifications

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Health

Job Code and Payroll Title

006469 AMBUL CARE ADMSTN MGR 4

Job Category

Supervisory / Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Parnassus Heights (SF)

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours

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