Talent.com
Executive Director of Operations
Executive Director of Operations3MS Services LLC • Charlotte, North Carolina, United States, 28205
No longer accepting applications
Executive Director of Operations

Executive Director of Operations

3MS Services LLC • Charlotte, North Carolina, United States, 28205
6 days ago
Job type
  • Full-time
Job description

About 3MS Services LLC

Founded in 2022, 3M's Services LLC (Michelle's Mindful Movements) is a mission-driven agency providing high-quality support to individuals with intellectual and developmental disabilities (IDD) and mental health diagnoses across North Carolina.

Inspired by the founder's late sister, Tamara Michelle Martin, our company was built on a foundation of compassion, integrity, and purpose. Every service we provide is a reflection of our commitment to Making the Impossible Possible empowering individuals to live with dignity, independence, and opportunity.

Our motto, Making the Impossible Possible, is more than words it's how we approach every individual, every family, and every challenge. Whether it's residential support, respite care, peer support, or employment assistance, our team shows up with compassion, patience, and the drive to make a real difference.

Why Choose Us :

  • Modern Office Setting that fosters collaboration and creativity
  • Opportunities for Growth : We are committed to helping you grow both professionally and personally
  • Field Work that lets you make a direct impact on the lives of individuals in your community
  • Competitive Pay & Benefit s

Job Overview

As the Executive Director of Operations at 3M's Services LLC, you will be the driving force behind our mission to deliver high-quality, person-centered services that empower individuals with intellectual and developmental disabilities and mental health needs.

Your leadership will shape a culture of excellence, accountability, and inclusionensuring compliance with NCDHHS, 1915(i), and 1915(c) Medicaid waiver standards. You will work collaboratively with the QIQA, Clinical, and HR / Finance Directors to strengthen operational systems, enhance quality outcomes, and ensure every member of our team is equipped to thrive.

If you are a strategic leader who believes in combining structure with compassion, this is the perfect opportunity to make a meaningful impact.

Responsibilities

  • Provide executive oversight of all agency operations to ensure regulatory compliance, fiscal responsibility, and quality performance.
  • Partner with the QIQA Director to implement continuous quality improvement and maintain alignment with 10A NCAC 27G and DHHS provider standards.
  • Collaborate with senior leadership to develop and execute strategic plans that enhance service delivery and operational efficiency.
  • Oversee budgeting, contracting, and business development activities to support long-term growth.
  • Cultivate a culture of teamwork, inclusion, and professional accountability across all departments.
  • Lead process improvement initiatives, using data and feedback to optimize organizational performance.
  • Mentor and develop department leaders to strengthen internal capacity and leadership pipelines.
  • Represent 3M's Services LLC in communications with Managed Care Organizations (MCOs), community partners, and regulatory agencies.
  • Qualifications

  • Master's degree in Human Services, Public Administration, Psychology, Social Work, or related field (required).
  • 3–5 years of senior leadership or executive management experience, ideally within human services, behavioral health, or I / DD settings.
  • 2–3 years of experience with Medicaid-funded programs under 1915(i) or 1915(c) waivers.
  • Proven success in strategic planning, quality assurance, and operations management.
  • Knowledge of NCDHHS regulations, MCO requirements, and person-centered care standards.
  • Strong communication, leadership, and problem-solving skills with a collaborative mindset.
  • Why You'll Love It Here

    At 3M's Services LLC, we believe strong leadership grows from respect, teamwork, and shared purpose. We are committed to helping you thrive while you help others do the same.

    Our benefits include :

  • Competitive salary and performance-based growth opportunities
  • Professional development and ongoing leadership training
  • Supportive, mission-driven environment that values inclusion and innovation
  • Opportunities to directly influence quality of care and staff development across all programs
  • Join us as we continue building a culture of compassion, accountability, and excellence.

    Your leadership can shape the next chapter of our success story.

    PI15d139c84e49-30511-39120532

    Create a job alert for this search

    Executive Director • Charlotte, North Carolina, United States, 28205

    Related jobs
    Director of Operations

    Director of Operations

    Ryder • Charlotte, NC, US
    Full-time
    The Director Operations is responsible for operationally focused activities of a $75-$130MM profit center unit of Fleet Management Systems (FMS). As such, the incumbent is responsible for overall pr...Show more
    Last updated: 2 days ago • Promoted
    Director of Behavioral Health (Rock Hill)

    Director of Behavioral Health (Rock Hill)

    Follow Frontier • Rock Hill, SC, United States
    Full-time
    Nursing Administration Behavioral Health.Piedmont Medical Center is seeking an experienced and visionary.The successful candidate will be responsible for the overall strategic direction, clinical ...Show more
    Last updated: 11 days ago • Promoted
    Operations Services Supervisor (Teller Manager)

    Operations Services Supervisor (Teller Manager)

    First Citizens Bank • Denver, NC, US
    Full-time
    Are you a people person? Be a First Citizens person.Join our branch team and make a difference.As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operation...Show more
    Last updated: 30+ days ago • Promoted
    Operations Manager

    Operations Manager

    Veracity • Claremont, NC, US
    Full-time
    Onsite flexibility to work off hours on a routine basis to provide guidance and training to a three shift 7 day operation. Any listed amounts represent the base pay range.Additional compensation may...Show more
    Last updated: 30+ days ago • Promoted
    Director - Management and Operations Consulting

    Director - Management and Operations Consulting

    ProSidian Consulting • Charlotte, NC, US
    Full-time
    Director - Management and Operations Consulting.ProSidian Consulting seeks a Director - Management and Operations Consulting to lead and support design, development and delivery of client solutions...Show more
    Last updated: 30+ days ago • Promoted
    Executive Sales Director

    Executive Sales Director

    CBRE • Charlotte, NC, United States
    Full-time
    Be among the first 25 applicants.Charlotte, North Carolina, United States of America.Global Workplace Solutions (GWS) Local is a hard services‑led, tailored facility management solution.We self‑per...Show more
    Last updated: 9 days ago • Promoted
    Director of Engineering

    Director of Engineering

    CAGE Engineering • Charlotte, NC, US
    Full-time +1
    Quick Apply
    Title Director of Engineering EOE Statement We are an equal employment opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, r...Show more
    Last updated: 30+ days ago
    Data Center Project Management Senior Director - East Region

    Data Center Project Management Senior Director - East Region

    Charlotte Staffing • Charlotte, NC, US
    Full-time
    Data Center Project Management Senior Director - East Region.The Senior Director of Project Management for the East Region is a senior leadership role responsible for strategic planning, execution,...Show more
    Last updated: 10 days ago • Promoted
    General Manager

    General Manager

    Pizza Hut • Statesville, NC, US
    Full-time
    Davie Ave Ste C, Statesville, NC.That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication.If you're...Show more
    Last updated: 30+ days ago • Promoted
    Director of Operations-Concrete Construction

    Director of Operations-Concrete Construction

    Kimmel and Associates • Charlotte, NC, US
    Full-time
    About the Company Our client is a nationally recognized concrete contractor with a strong presence in the Southeast and a growing footprint in the Carolinas. The company has a strong track record of...Show more
    Last updated: 2 days ago • Promoted
    Operations Manager

    Operations Manager

    LHH • Statesville, NC, United States
    Full-time
    We are seeking an experienced Operations Manager to lead daily production and operational excellence at our assembly-like facility. This role is responsible for driving safety, quality, productivity...Show more
    Last updated: 8 days ago • Promoted
    Account Executive

    Account Executive

    South Carolina Staffing • Fort Mill, SC, US
    Full-time
    The Account Executive is responsible for identifying leads and proactively prospecting and selling new and profitable business within an assigned geographic area. The Account Executive is required t...Show more
    Last updated: 21 days ago • Promoted
    VP, FinOps Engineering

    VP, FinOps Engineering

    LPL Financial • Fort Mill, SC, US
    Full-time
    Join us as a VP, FinOps, where you will oversee the financial operations of our cloud computing services in AWS & Azure and on-prem capacity management. In this pivotal role, you will leverage your ...Show more
    Last updated: 30+ days ago • Promoted
    Director of Operations, Aviation

    Director of Operations, Aviation

    ABM Industries • Charlotte, NC, US
    Full-time
    The Director, Operations provides leadership to assigned accounts, districts, branches, and or / region leading facility services including Janitorial operations for a large international airport, an...Show more
    Last updated: 21 days ago
    Assistant Executive Director

    Assistant Executive Director

    Five Star Senior Living • Pineville, NC, US
    Full-time
    We are actively seeking to add an Assistant Executive Director (AED) to our team.As the Assistant Executive Director, you will work with the Executive Director (ED) in managing day-to-day functions...Show more
    Last updated: 30+ days ago • Promoted
    Director Of Nursing

    Director Of Nursing

    BrightSpring Health Services • Statesville, NC, United States
    Full-time
    US-NC-CONOVER | US-NC-WINSTON SALEM | US-NC-SHELBY | US-NC-STATESVILLE.Join a team of passionate and caring clinicians who make a difference in people's lives. Our nursing group focuses on compassio...Show more
    Last updated: 10 days ago • Promoted
    Project Manager

    Project Manager

    Schaeffer Design Associates Architecture • Statesville, NC, US
    Full-time
    This is an in-person role for our Project Captain (or Project Manager) position located in Statesville, NC.Applicants must either already live near the Charlotte Metro Area or be immediately willin...Show more
    Last updated: 22 days ago • Promoted
    Executive Operations Manager

    Executive Operations Manager

    Gpac • North Carolina, North Carolina, United States
    Full-time
    Quick Apply
    Gpac, a leader in the recruitment industry for over 30 years, is partnering with a top-tier mechanical construction company to find an Executive Operations Manager in the greater St.This role invol...Show more
    Last updated: 16 days ago