IT Systems Support Technician

On-Board Services is hiring an IT Systems Support Technician in

Louisville, KY

For immediate consideration please send your resume to resumes@onboardusa.com

Subject Line : Position Title and State you are located

About Us :

On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.

Position Details :

Title : IT Systems Support Technician

Position Type : 1 year contract with additional opportunity contingent upon performance and continued business need

Job Location : Louisville, KY

Shift : 1st Shift

Benefits : 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance

Compensation : $25.73 / HR

Responsibilities :

• Ensure 24x7 uptime for small applications.
• Coordinate the resolution of end-user problems, providing the appropriate level of support and escalating issues as needed.
• Communicate with stakeholders to set clear expectations for problem resolution.
• Participate in collaborative work and service restoration teams to ensure standards are followed and service is restored quickly and correctly.
• Perform root cause analysis to prevent repeat issues.
• Drive continuous improvement by recommending procedures and controls for problem prevention and providing feedback to the Solutions Delivery Team.
• Assist with the successful transition of new small applications into the organization.
• Be available for on-call support in this fast-paced role.

Core Responsibilities Include :

Required Qualifications :

Preferred Qualifications :

www.onboardusa.com

Apply Today!

On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including : Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.

The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner."

On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.

JD# 25-05728

INDOJ