Inside Sales

Inside Sales Executive

We are looking for a driven and customer-focused Inside Sales Executive with 1-2 years of experience in the jewelry sector or e-commerce. This role is perfect for someone who thrives on connecting with customers, has a knack for building relationships, and understands the nuances of selling high-value items online.

Key responsibilities include :

• Customer Engagement : Respond promptly to customer inquiries via email, chat, and phone, providing expert guidance on diamonds and fine jewelry.
• Online Sales : Understand customer needs and preferences to recommend products that align with their style and budget.
• Product Expertise : Stay updated on jewelry trends, product details, and Rare Carat offerings to educate and assist customers effectively.
• CRM Maintenance : Log customer interactions and manage sales pipelines using CRM tools.
• Collaboration : Work closely with the marketing, product, and operations teams to enhance the customer experience and resolve issues efficiently.

Qualifications :