Medical Receptionist (Orchards)

At AFC Urgent Care - Orchards were redefining what healthcare feels likefor patients and for the people who make it happen. We move fast work smart and support each other every step of the way. Were a tight-knit team that gets the job done and has fun doing it!

As we continue to grow were looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If youre highly organized great with people and ready to make a meaningful impact from the moment patients walk through the door this could be the right fit for you.

WHY YOULL LOVE IT HERE

• A Culture That Actually Cares : teammates whove got your back leaders who listen and zero bureaucracy. We believe in collaboration not competition!
• Team Performance Bonus : when the clinic thrives you share in the success! Monthly performance bonuses more than just a pat on the back
• Learn. Grow. Level Up : want to expand your skills We offer a Medical Assistant Apprenticeship Program paid for by us if youre ready to grow!

WHAT YOULL DO

As the go-to person at the front desk youll be a key part of creating a smooth welcoming experience for every patient who walks through our doors. Your day will be full of variety meaningful interactions and the kind of fast-paced environment that keeps things exciting. Heres what youll take on :

• Welcome patients with a warm friendly attitude that sets the tone for their entire visit
• Guide patients through check-in ensuring all forms are completed and entered accurately into our EMR system
• Verify insurance details quickly and confidently making sure patients understand their coverage and any payment due at time of service
• Complete the checkout process organizing and scanning medical records and providing patients with necessary documentation
• Manage incoming phone calls answering questions or routing them to the right team member without missing a beat
• Stay on top of emails and faxes ensuring all requests are handled promptly and accurately
• Handle cash drawer duties from setup to end-of-day closeout with precision and accountability
• Keep our front desk and lobby area clean calm and ready including disinfecting between patients to ensure a safe and welcoming space
• Jump in where needed supporting the clinic team and taking on other tasks as assigned by the Clinic Manager

SCHEDULES THAT WORK FOR LIFE

Full-Time 36-40 hours / week.

• Set shifts no guessing game
• Monday - Friday 9 : 00AM - 5 : 30PM
• Plus just one on-call shift per month (and you get to choose the day!)

LOCATION

AFC Urgent Care - Orchards

7500 NE 117th AveVancouver WA 98662

WHAT WERE LOOKING FOR

We want driven friendly and detail-oriented Medical Receptionists who bring positive energy and put patients first. Must also be calm under pressure thrive in a fast-paced setting and be willing to wear multiple hats.

Youll Need :

• At least 1 year of people-facing customer service experience required
• At least 1 year of experience with medical administrative duties preferred
• Solid computer skills and comfortable learning new systems
• Knowledge of medical terminology is a big plus

PAY & PERKS

• $20-24 / hr (based on experience)
• Monthly team performance bonuses
• Free healthcare for you and your family through AFC
• 401(k) with 3% employer match after 1 year
• 3 weeks of paid time off
• On-the-job growth & training opportunities
• Supportive non-toxic work culture that celebrates wins!

OUR CORE VALUES

• Commitment - Commitments are clearly made and met
• Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
• Excellence - Excellence in everything we do
• Celebrate - Celebrate wins - both small and large
• Trust - Trust builds teamwork through vulnerability and respect

READY TO APPLY

If you want to grow your medical career while being part of something real apply now and lets chat!

SAFETY & WELLBEING

• Alcohol and Drug-Free Policy : We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings.
• EEO : AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Key Skills

EMR Systems,Allscripts,Multi-line Phone Systems,Customer Service,Athenahealth,eClinicalWorks,Insurance Verification,Medical office experience,Medical Terminology,Front Desk,Medical Receptionist,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 20 - 24