Talent.com
Field Support Specialist

Field Support Specialist

Idaho StaffingIdaho Falls, ID, United States
18 hours ago
Job type
  • Full-time
Job description

Field Support Specialist

Are you looking to work for a company that truly values their employees? Would you like to become involved in projects that benefit your communities? Do you want to work with leaders that invest in their team members? Are you ready to work for a stable, innovative, and fast-growing company? If you answered yes, join us at Sunpro as we keep building better communities. Our diverse company culture is one reason employees choose to grow with Sunpro. In return for your contributions, you will be rewarded with career growth opportunities, an incredibly competitive market salary, and other benefits that include :

  • Responsible time off (RTO)
  • Comprehensive medical, dental, and vision insurance plans
  • 401(k) with a high percentage match
  • Generous profit sharing
  • Cell phone stipend
  • Referral bonus opportunities
  • Employee discounts
  • And more!

Job Title : Field Support Specialist

Job Location : Idaho Falls, Idaho

Status : Full-Time

Function : The Field Support Specialist provides sales support to the sales representative by performing customer support both in the office and in the field. Is involved in projects under the location manager's and sales representative's direction. Serves as point of contact for triaging project questions.

Key Activities :

  • Visualizes, fulfils, and implements the company's vision and core values.
  • Provides support activities both in the office and in the field for Sales Representatives by processing customer orders, tracking and reporting key data, and maintaining account records, etc.
  • Visits customer sites to walk jobs and ensure plan accuracy and deliver product as needed and requested.
  • Meets with customers on-site to review selections of product options.
  • Must be committed to developing new sales leads.
  • Prepares project bids from beginning to end by conducting research, collecting data, estimating, and interfacing with key internal and external partners.
  • Submits jobs for credit approval.
  • Requests estimates from the estimating department.
  • Orders special order items through Bistrack or vendor directly and follows through with appropriate office to avoid delays.
  • Ensures order details in Bistrack are accurate, confirms that price, discount level and product requirements are correct.
  • Ensures pricing on P.O. is correct.
  • Contacts external customers and prospects to arrange appointments, answer questions, or to update them regarding the status of an order or a delivery.
  • Communicates customer needs / concerns to Sales Rep, informing him / her of any problems or issues that may affect customer relations.
  • Tracks and communicates stock availability and production schedules to Sales Rep and relevant internal partners.
  • Accurately maintains customer records, ensuring that customer, prospect, and account information is correct.
  • Prepares and maintains accurate sales, activity, and expense reports.
  • Monitors customer job progress.
  • Performs credit collection on past due accounts for assigned customers as requested.
  • Assists field labor personnel.
  • Adheres to all safety protocols and Company policies and procedures.
  • Performs any other duties, responsibilities or tasks as assigned.
  • Knowledge and Skills :

  • Exceptional interpersonal, problem solving, and technical skills.
  • Ability to review and analyse detailed information.
  • Robust information and task management skills.
  • Detailed knowledge of Sunpro's products, processes, and relevant production capabilities.
  • Exceptional communication and customer service skills.
  • Strong attention to detail.
  • Education / Experience :

  • High School Diploma or GED.
  • College education is an advantage.
  • 1-2 years of experience as a Field Support Specialist or in similar complex role in sales, construction, or related field.
  • Physical Requirements :

  • Physical Work Requirements - Medium : exerting up to 15 lbs of force regularly.
  • Repetitive motion associated with operating a computer and other office equipment.
  • May be exposed to weather and elements as a major part of job takes places at job sites.
  • This description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making employment decisions. Duties associated with this job and the corresponding job specification may be changed at any time to accommodate Company business needs. Sunpro is an Equal Opportunity Employer.

    Create a job alert for this search

    Field Support Specialist • Idaho Falls, ID, United States

    Related jobs
    • Promoted
    Travel MRI Tech - $2469.64 / Week

    Travel MRI Tech - $2469.64 / Week

    FlexCareRexburg, ID, US
    Full-time
    FlexCare is seeking an experienced MRI Tech for an exciting Travel Allied job in Rexburg, ID.Shift : 3x12 hr days Start Date : 12 / 15 / 2025 Duration : 13 weeks Pay : $2469. Why Clinicians Choose FlexCare....Show moreLast updated: 1 day ago
    • Promoted
    • New!
    SWIFT Infrastructure Support

    SWIFT Infrastructure Support

    Fannie MaeRexburg, ID, United States
    Full-time
    Playing an essential role in the U.Fannie Mae is foundational to housing finance.Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable ren...Show moreLast updated: 18 hours ago
    • Promoted
    • New!
    Assessor - developmental disabilities (hybrid)

    Assessor - developmental disabilities (hybrid)

    Liberty HealthcareRigby, ID, United States
    Full-time
    If you gain joy and fulfilment through serving, supporting and caring for people who have developmental disabilities and autism - you are encouraged to consider an outstanding career opportunity wi...Show moreLast updated: 18 hours ago
    • Promoted
    Travel Interventional Radiology Technologist - $2,655 per week

    Travel Interventional Radiology Technologist - $2,655 per week

    HealthTrust Workforce Solutions HCABeachs Corner, ID, US
    Full-time
    HealthTrust Workforce Solutions HCA is seeking a travel Interventional Radiology Technologist for a travel job in Idaho Falls, Idaho. Job Description & Requirements Specialty : Interventional Radiolo...Show moreLast updated: 30+ days ago
    • Promoted
    Travel MRI Tech - $2575.49 / Week

    Travel MRI Tech - $2575.49 / Week

    Host HealthcareRexburg, ID, US
    Full-time
    Host Healthcare is seeking an experienced MRI Tech for an exciting Travel Allied job in Rexburg, ID.Shift : Inquire Start Date : 12 / 15 / 2025 Duration : 13 weeks Pay : $2575. At Host Healthcare, we are de...Show moreLast updated: 5 days ago
    • Promoted
    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection Officer

    U.S. Customs and Border ProtectionUcon, Idaho, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 25 days ago
    • Promoted
    • New!
    Business Applications Specialist

    Business Applications Specialist

    IRIS Consulting CorporationRigby, ID, United States
    Full-time
    This role is responsible for supporting and continuously improving the Teton Outfitters business applications landscape.The incumbent will play a vital role in optimizing our business processes thr...Show moreLast updated: 8 hours ago
    • Promoted
    • New!
    Field Desktop Technician

    Field Desktop Technician

    ApTaskIdaho Falls, ID, United States
    Full-time
    The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partne...Show moreLast updated: 18 hours ago
    • Promoted
    • New!
    Technician, Field Network

    Technician, Field Network

    JAB WirelessChubbuck, ID, United States
    Full-time
    Application Deadline : 11 / 16 / 2025 or until position filled.Rise Broadband is seeking a highly motivated Field Network Technician to join our team. The successful candidate will be responsible for the...Show moreLast updated: 18 hours ago
    • Promoted
    • New!
    Business Applications Specialist

    Business Applications Specialist

    Horizontal TalentRigby, ID, United States
    Full-time
    Join a dynamic team as a Business Applications Specialist where you'll support and optimize key business applications, driving process improvements and system integration.This role is perfect for t...Show moreLast updated: 18 hours ago
    • Promoted
    • New!
    Travel MRI Tech - $2,237 to $2,480 per week in Rexburg, ID

    Travel MRI Tech - $2,237 to $2,480 per week in Rexburg, ID

    AlliedTravelCareersRexburg, ID, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified MRI Tech in Rexburg, Idaho, 83440!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 2...Show moreLast updated: 18 hours ago
    • Promoted
    Field Nurse Practitioner (Pocatello, ID)

    Field Nurse Practitioner (Pocatello, ID)

    Molina HealthcareRexburg, ID, US
    Full-time
    Provides screening, preventive primary care and medical care services to members - primarily in non-clinical settings where members feel most comfortable, including in-home, community and nursing f...Show moreLast updated: 1 day ago
    • Promoted
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance BuzzRigby, Idaho, US
    Remote
    Full-time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...Show moreLast updated: 29 days ago
    • Promoted
    • New!
    Explore support near

    Explore support near

    Wyndy LLCIdaho Falls, ID, United States
    Full-time
    Support near 83410 is responsible for providing assistance and guidance to individuals in need.This role involves offering support, problem-solving, and advocacy to promote the well-being and succe...Show moreLast updated: 18 hours ago
    • Promoted
    Computer Field Technician

    Computer Field Technician

    BC Tech ProPocatello, ID, United States
    Full-time
    Computer Field Technician Position.To be successful in this position,.This is a 1099 / per call position.Pay is based solely on the number of calls completed. Calls start at $35 and go up based on dis...Show moreLast updated: 30+ days ago
    • Promoted
    Telemedicine Physician

    Telemedicine Physician

    QuickMDIona, ID, US
    Full-time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...Show moreLast updated: 30+ days ago
    • Promoted
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance BuzzRigby, Idaho, US
    Full-time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...Show moreLast updated: 29 days ago
    • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border ProtectionIona, Idaho, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago