Floral Clerk

Description

Job Title : Floral Clerk

Department : Floral

FLSA : Non-Exempt

General Function :

Provides prompt, efficient and friendly customer service. Creates beginning levels of design work floral arrangements and fills necessary merchandising needs. Assists customers with placing orders and completes the paperwork. Takes deliveries and makes delivery lists.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations :

Accountable and Reports to : District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Floral Department Manager

Positions that Report to you : None

Primary Duties and Responsibilities :

Secondary Duties and Responsibilities :

Knowledge, Skills, Abilities and Worker Characteristics :

Education and Experience :

Less than High School or six months or less of similar or related work experience.

Physical Requirements :

Working Conditions :

The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to dirt, noise, equipment movement hazards, chemicals / solvents, electrical shock, and dampness.

Equipment Used to Perform Job :

Standard tools and equipment used in a floral environment including computer, underwater cutter, wire cutter, pricing gun, dosetron, scissors, knives, pick machine, register system, helium tank, and telephone.

Contacts :

Has daily contact with the general public and customers, weekly contact with suppliers / vendors.

Confidentiality :

Maintains confidentiality on orders placed (including who sent, who received, order, and cost)

Are you ready to smile,