IT Support Analyst - On-Site Support

IT Support Analyst - On-Site Support

Posting ID

154021

Department

Health Care Information Systems / UIHC

Jobcode

IT Support Analyst

Working Title

IT Support Analyst - On-Site Support

Details

Position Summary

This position is a full-time temporary position with a duration lasting no longer than 12 months at 40 hours / week, providing basic level PC desktop IT support services to UI Health Care. Work schedule will be Monday through Friday, 8 : 00am - 5 : 00pm.

Responsibilities

• Backup and reimage computers utilizing various central management tools and techniques.
• Works within a centrally managed healthcare enterprise IT environment including clinical, critical care, research, and departmental spaces.
• Interacts with all levels of UI Health Care personnel, potentially including patients and visitors.
• Works closely with peer technicians and teams promoting collaboration and consistent service delivery.
• Embraces standardization, the adoption of best practices, documentation, customer service excellence and the continual improvement approach to IT.
• Exercises all workflows while maintaining state and institutional policies, contributing to the support of organizational objectives.

Required Qualifications

Desired Qualifications

Compensation

Pay Range : $20.00 - $24.00 / hour, dependent on education and experience

Contact

Trent Lawson

319-353-6590

Trent-Lawson@uiowa.edu

Application Instructions

Please send a resume and letter of interest to Trent Lawson at Trent-Lawson@uiowa.edu.

Successful candidates will be subject to a criminal background and credential check. This position is not eligible for University sponsorship for employment authorization.

Contact

TRENT LAWSON

Phone : 319-353-6590

Email : trent-lawson@uiowa.edu

Application Instructions

Please send a resume and letter of interest to Trent Lawson at trent-lawson@uiowa.edu

Ad Start Date

11 / 24 / 2025

Ad End Date

12 / 08 / 2025