Administrative Assistant- Training & Development

Job Title

Training and Development Administrative Assistant

Classification

Non-Exempt

Reports to

Director of Training and Development

About ICONA Resorts

When you come to work for ICONA Resorts you will join a strong team that strives to serve our guests with the Aloha spirit of warmth, welcome and love. We pride ourselves on a strong company culture where all of us need each of us and each of us need all of us. In this spirit, all team members come together once a week for Aloha meetings, to grow in knowledge and company culture, and to hear our most recent guest reviews! If you have a passion for people, a heart for hospitality, and are ready to serve, we invite you to apply to join our team of hospitality professionals today!

Job Summary

The Training and Development Administrative Assistant will help to organize, develop, implement training and development programs for team members.

Supervisory Responsibilities

None

Duties / Responsibilities

1. Update the Learning Management System (LMS) as team members are hired and separated.

2. Maintains all record keeping of LMS Reporting.

3. Manages the ALOHA training texting service including loading the weekly videos and managing the cell phone numbers of users as team members are hired and separated.

4. Maintains excel records of ALOHA training attendance statistics by department including attendance of each team member through the whiteboard attendance photos from each ALOHA meeting.

5. Manage schedule of ALOHA training in all properties and organize Pop Up ALOHA's.

6. Works with Human Resources to complete the second half of orientation for all new team members. This includes preloading the chrome books with LMS courses and guiding the attendees to completion.

7. Keep current LMS reporting to leadership to ensure all team members courses are completed with passing scores.

8. Assists in development and editing of training programs designed for specific jobs to maintain and / or improve job skills and performance.

9. Coordinate and schedule meetings, appointments and travel for training and development team and / or supervisors.

10. Manage current and future projects.

11. Weekly attendance at Aloha Culture Meetings.

12. Maintains knowledge of the latest trends in training and development.

13. Performs other related duties as assigned.

Required Skills / Abilities

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong presentation skills.
• Ability to work independently.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to evaluate and research training options and alternatives.
• Ability to design, edit and implement effective training and development.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to act with integrity, professionalism, and confidentiality.
• Excellent organizational skills and attention to detail.
• Advanced knowledge in Microsoft Excel and Word.

Other Duties?

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education Experience

Associate degree and minimum 2 years administrative experience required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear.

Physical Environmental Demands

Position Type / Expected Hours of Work

This is a full-time position. This role requires forty plus hours and may include nights, weekends, and holidays.

Travel

There is 25% travel.

Benefits :