Talent.com
Remote Bilingual Customer Support - Cruise Line Client
Remote Bilingual Customer Support - Cruise Line ClientArise Virtual Solutions • Dallas, TX, United States
Remote Bilingual Customer Support - Cruise Line Client

Remote Bilingual Customer Support - Cruise Line Client

Arise Virtual Solutions • Dallas, TX, United States
12 days ago
Job type
  • Full-time
  • Remote
Job description

Work From Home : Support a Leading Cruise Line Through the Arise® Platform

Interested in earning extra income from home? The Arise® Platform connects you with remote customer service opportunities from well-known brands. By using the platform, you can offer virtual support services while avoiding the cost and hassle of commuting.

One program now available involves supporting a popular cruise line company that serves Spanish-speaking customers. If you're bilingual, customer-focused, and looking for flexible work, this could be a strong match.

Why explore programs on the Arise® Platform?

  • Work from the comfort and convenience of home
  • Choose your hours from program availability
  • Support well-known client programs remotely
  • Avoid commuting-related expenses and save time
  • Choose to work independently or as part of a Service Partner company

What does supporting this client program involve?

  • Handling inbound calls in both English and Spanish from customers planning and booking cruise vacations
  • Assisting travel agent partners with booking-related inquiries
  • Making outbound calls to internal support departments or customers for status updates and clarification
  • Transferring calls to appropriate departments or account representatives
  • Providing knowledgeable, friendly customer service while navigating multiple systems
  • Delivering calm, professional support to diverse callers
  • What it takes to succeed :

  • Full fluency in both English and Spanish (written and verbal)
  • Strong communication and listening skills
  • Outstanding problem-solving abilities
  • Patience, empathy, and a positive attitude
  • Ability to remain calm under pressure
  • Self-motivation and attention to detail
  • Additional details :

  • Instruction and certification, which may be unpaid, may be required before you can begin earning, and continuing certification requirements may apply
  • Certification courses can range from a few days to six weeks and may include live instruction and / or self-paced work
  • Service Partners are required to pay a $19.75 Platform Usage Fee for each Agent actively servicing on the Arise® Platform for each billing cycle
  • All rates are paid to the Service Partner; agent rates are negotiated by and between the Service Partner and Agent, not Arise. Agent rates often differ from rates paid to the Service Partner
  • Geographic and time limitations may apply based on client program requirements
  • Minimum servicing requirements and other client-imposed requirements may apply
  • Additional requirements or continuing certification may be required by some clients
  • This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.

    Create a job alert for this search

    Line Support • Dallas, TX, United States

    Related jobs
    Insurance Customer Support Associate

    Insurance Customer Support Associate

    VirtualVocations • Mesquite, Texas, United States
    Full-time
    A company is looking for an Insurance Customer Support Associate, working remotely.Key Responsibilities Identify and resolve complicated issues related to brokers, groups, or members regarding in...Show more
    Last updated: 2 days ago • Promoted
    FINRA Series 6 Licensed Customer Support

    FINRA Series 6 Licensed Customer Support

    VirtualVocations • Grand Prairie, Texas, United States
    Full-time
    A company is looking for a Customer Support Representative - Insurance Annuities.Key Responsibilities Respond to customer inquiries via telephone or email, providing high-quality service to annui...Show more
    Last updated: 3 days ago • Promoted
    Bilingual Customer Support Specialist

    Bilingual Customer Support Specialist

    VirtualVocations • Grand Prairie, Texas, United States
    Full-time
    A company is looking for a Remote Bilingual Customer Support Specialist.Key Responsibilities Provide customer support focused on energy efficiency and utility programs Assist with scheduling, en...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Customer Service Specialist (Spanish)

    Bilingual Customer Service Specialist (Spanish)

    The Sherwin-Williams Company • Frisco, TX, United States
    Full-time
    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Sto...Show more
    Last updated: 30+ days ago • Promoted
    Travel - X-Ray Tech

    Travel - X-Ray Tech

    Titan Medical Group • Rosser, TX, US
    Full-time
    WHEN YOU WORK FOR US, WE WORK FOR YOU\n.With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service.From the moment y...Show more
    Last updated: 13 hours ago • Promoted • New!
    Bilingual Customer Support Representative

    Bilingual Customer Support Representative

    VirtualVocations • Grand Prairie, Texas, United States
    Full-time
    A company is looking for a Bilingual Customer Support Representative to provide technical support and troubleshooting for customers. Key Responsibilities Identify, research, and resolve technical ...Show more
    Last updated: 30+ days ago • Promoted
    Remote Bilingual Spanish Customer Service

    Remote Bilingual Spanish Customer Service

    VirtualVocations • Carrollton, Texas, United States
    Remote
    Full-time
    A company is looking for a Remote Bilingual Spanish Customer Service Fraud Specialist.Key Responsibilities Assist customers with fraud-related inquiries and issues Utilize bilingual skills to co...Show more
    Last updated: 3 days ago • Promoted
    FINRA Series 6 Licensed Customer Support Representative

    FINRA Series 6 Licensed Customer Support Representative

    VirtualVocations • Irving, Texas, United States
    Full-time
    A company is looking for a Customer Support Representative - Insurance Annuities.Key Responsibilities Respond to customer inquiries via telephone or email regarding insurance and financial servic...Show more
    Last updated: 3 days ago • Promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Grays Prairie, Texas, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    US Customs and Border Protection • Kemp, TX, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 29 days ago • Promoted
    ???? Join the Stars : Licensed Life & Health Insurance Agent????

    ???? Join the Stars : Licensed Life & Health Insurance Agent????

    GIA Legacy Planning • Ennis, TX, US
    Full-time +1
    Remote Position / Work from Home.Full-Time | Part-Time | Uncapped Commission-Based.Here, ordinary doesn’t exist.We're not just selling life and health insurance—we're changing liv...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Spanish Healthcare Customer Service

    Bilingual Spanish Healthcare Customer Service

    VirtualVocations • Carrollton, Texas, United States
    Full-time
    A company is looking for a Project Based Bilingual Spanish / NonBilingual Healthcare Customer Service Representative (Remote AR) - PM Shift. Key Responsibilities Listen to customers to understand th...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Customer Support Supervisor

    Bilingual Customer Support Supervisor

    VirtualVocations • Garland, Texas, United States
    Full-time
    A company is looking for a Customer Support Supervisor to manage day-to-day operations in their Level 1 Customer Support team. Key Responsibilities Monitor and manage incoming contact channels and...Show more
    Last updated: 2 days ago • Promoted
    Fully Remote Insurance Agent - Commission Only, Training Provided

    Fully Remote Insurance Agent - Commission Only, Training Provided

    Engbrecht Agency Staffing • Rockwall, TX, US
    Remote
    Full-time
    Are you searching for a meaningful career where you can.We’re building a team of motivated individuals who want more —.Everyone supports one another, and success is celebrated at every ...Show more
    Last updated: 10 days ago • Promoted
    Bilingual Teller in Plano, TX

    Bilingual Teller in Plano, TX

    Western Union • Plano, TX, United States
    Full-time
    Full-Time Teller - Bilingual English / Spanish in Plano, TX (weekend hours required).Are you passionate about customer service? Do you like helping others move money globally? Are you interested in j...Show more
    Last updated: 30+ days ago • Promoted
    Georgia Licensed Customer Support Agent

    Georgia Licensed Customer Support Agent

    VirtualVocations • Irving, Texas, United States
    Full-time
    A company is looking for a Remote Customer Support Agent (P&C).Key Responsibilities Respond to inbound calls from existing customers Process service requests such as adding / removing vehicles and...Show more
    Last updated: 5 days ago • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    US Customs and Border Protection • Rice, TX, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Service Team

    Service Team

    Panda Restaurant Group • Royse City, TX, US
    Full-time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportiv...Show more
    Last updated: 30+ days ago • Promoted