Manager, Retention & Growth - CNBC Councils

Cnbc Manager, Retention & Growth

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

CNBC, the world leader in business news, is seeking a strategic, data-driven Manager, Retention & Growth to lead key initiatives supporting the growth, engagement, and long-term value of CNBC Councils. CNBC Councils are exclusive membership communities that unite leading C-level executives across industries. Through curated programming, industry insights, and high-impact events, Councils provide senior leaders with opportunities to engage, learn, and influence. This position will play a pivotal role in optimizing the member lifecycle, enhancing retention, developing scalable engagement processes, and driving pricing strategy across all Councils. The ideal candidate brings a blend of executive relationship excellence, customer-centric thinking, and commercial acumen to help shape the future of membership success at CNBC. The individual will collaborate cross-functionally with Engagement, Sales, Marketing, and Business Operations to ensure a best-in-class experience for members, while also contributing directly to revenue growth through retention initiatives and pricing strategy development.

What You'll Do

• Membership Retention & Growth Strategy

Own and optimize the end-to-end renewal process, from pipeline forecasting and outreach strategy to negotiation and close, in collaboration with Engagement Managers and Sales.

Contribute data and insights to inform membership pricing and renewal strategy, in partnership with Finance and Sales.

Oversee the execution and continuous improvement of onboarding and membership transfer programs to ensure a seamless and engaging start to the member journey.

Hybrid

This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

What We'll Offer

At CNBC Headquarters in Englewood Cliffs, NJ, you'll have access to great perks and amenities :

Qualifications & Skills

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range : $90,000-$130,000 (Bonus Eligible)