Sr. Operations Manager
Our Sr. Operations Managers are responsible for all budgetary, people development, and operations objectives. The Sr. Operations Manager is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations, and building leadership bench strength within the Fulfillment Center. Responsibilities include :
- Driving creation of quality initiatives, process change initiatives, and other Lean initiatives.
- Responsible for the overall safety, quality, performance, and customer experience of either Inbound or Outbound operations.
- Setting and clarifying requirements and expectations for Operations and Area Managers.
- Leveraging the Operations and Area Managers by sourcing and nurturing ideas and rolling them into the creation of improvement plans for the functional area.
- Taking proactive steps to ensure that best practices are shared across all departments, shifts, and among the network.
- Working closely with support staff to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional job elements include :
Lifting and moving totes up to 49 pounds each.Regular bending, lifting, stretching, and reaching both below the waist and above the head.Walking in the FC and around the area with great frequency; facilities are over a quarter mile in length.Continual standing and / or walking an average of 5 miles daily.Ability to work in construction / distribution environments that may be noisy, unlit, unheated, not air-conditioned.Ability to access all areas of the building (ascending and descending ladders, stairs, gangways safely and without limitation).Basic Qualifications :
Bachelor's Degree or 2+ years Amazon experience.7+ years direct management experience, including a salaried workforce, in a manufacturing, production, or distribution environment.Prior experience with performance metrics, process improvement, and Lean techniques.Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and termination.Preferred Qualifications :
Degree in Engineering, Operations or related field and MBA preferred.Experience with a contingent workforce during peak seasons.Ability to handle changing priorities and use good judgment in stressful situations.Interest in long-term career development through assignments in multiple FCs across the nation.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500 / year in our lowest geographic market up to $200,900 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits.