Deposit Services Specialist

Job Description

The Deposit Services Specialist I is responsible for the overall day-to-day operational functions of the Deposit Services department while providing support to branch offices and other internal departments. This position follows applicable regulations as they apply to processes within the Deposit Services department while analyzing reports and requests.

Essential Functions

• Ensure compliance with IRS regulations
• Ensure compliance with third party vendors
• Identify and resolve Customer Service issues
• Provide excellent customer and business unit support
• Perform critical account maintenance to deposit account
• Perform CIP review on all new CIF records
• Review and analyze deposit account reports to ensure compliance with policy and procedures
• Ensure compliance with Reg D limitations on savings products
• Responsible for Safe Deposit product and service
• Input data into related banking systems
• Ensure all performance standards are met
• Maintain appropriate departmental records and reports
• Perform product and service development related tasks
• Interact with other business units within Northwest, vendors, and / or business partners
• Partner with co-workers and other departments appropriately
• Protect the security of all information appropriately
• Recommend improvements to procedures
• Recommend product / delivery enhancements
• Attempt to exceed production expectations
• Ensure total quality of work performed
• Recommend quality control enhancements

Additional Essential Functions

Essential Functions

Additional Responsibilities

Safety and Health for those without supervisory duties

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

High School Diplomaor equivalent

Work Experience

Less than 2 years Deposit Services experience

2 - 6 years Related banking experience

2 - 6 years Technological / relevant experience

General Employee Knowledge, Skills, and Abilities

Additional Knowledge, Skills and Abilities

Knowledge of job specific banking products and services

Knowledge and understanding of deposit products and bank policy and regulations around each product

Knowledge of core operational systems and processes

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.