Customer Success SpecialistClarity Recruiting • Staten Island, NY, US

Customer Success Specialist

Clarity Recruiting • Staten Island, NY, US

15 days ago

Job type

Full-time

Job description

Our client, a leading energy supplier providing structured natural gas and electricity products, is seeking a talented and driven Enrollment & Client Success Manager to support client onboarding, data management, and customer success operations.

Salary : $60,000–$65,000 annually, plus performance bonus

Office policy : Onsite, Staten Island

Responsibilities :

Upload and enroll new client contracts
Track successful enrollments and client drops
Create renewal screens for existing clients
Update and maintain the customer service CRM (HubSpot)
Support updates to the contracts database
Assist with daily utility meter read file processing
Oversee weekly and monthly enrollment / drop reports for internal distribution
Assist with billing disputes and cancellations / re-bills

Education, Experience & Skills :

Highly self-motivated with strong problem-solving abilities

Ability to multi-task in a time-sensitive, high-pressure environment

Proficiency in Microsoft Word and Excel required

Strong written and verbal communication skills

Compensation & Benefits :

Salary : $60,000–$65,000 annually, plus performance bonus

401(k) with employer match (100% of the first 3%; 50% between 3–5%)

Health benefits available

Create a job alert for this search

Customer Specialist • Staten Island, NY, US

Related jobs

Manager, Customer Success

AlphaSense • New York, NY, US

Full-time

We're looking for a Manager, Customer Success to lead, develop, and inspire a team of client-facing product experts who help our customers get maximum value from AlphaSense.As a leader in our Custo...Show more

Last updated: 30+ days ago • Promoted

Customer Success Manager

Informa Group Plc. • New York City, New York, USA

Full-time

This role is based in our New York City office.The Key Accounts Customer Success (CS) position will report into the Head of Customer Success working exclusively on our digital products.The CS works...Show more

Last updated: 1 day ago • Promoted

Jr. Customer Success Manager

Netrio • New York City, New York, USA

Full-time

Through outstanding communication regarding what matters to our customers this role will support Customer Success across all of Netrio (formerly Agio). Customer Success Manager directly contributes ...Show more

Last updated: 13 days ago • Promoted

Customer Success Manager

LiveU • Hackensack, New Jersey, USA

Full-time

Come and join the worlds leading provider of live IP video solutions.LiveUs patented cellular bonding technology is used by the worlds top broadcasters (e. AP BBC CBS & CNN) and leading sports o...Show more

Last updated: 22 days ago • Promoted

Customer Success Manager

Topline Pro • New York, NY, United States

Full-time

We’re looking for a Customer Success Manager to join our fast-growing team and serve as the trusted partner for our small business customers. This is an early-career role where you’ll spend most of ...Show more

Last updated: 30+ days ago • Promoted

Customer Success Manager

Brellium • New York City, New York, USA

Full-time

Weve built AI-powered technology that helps healthcare providers deliver safer higher-quality care - starting with the first real-time medical review platform built to fix clinical and compliance r...Show more

Last updated: 14 days ago • Promoted

Customer Success Manager, Beneficial Deployments

Anthropic • New York City, New York, USA

Full-time

Anthropics mission is to create reliable interpretable and steerable AI systems.We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of ...Show more

Last updated: 9 days ago • Promoted

Customer Success Manager

Informa • New York, NY, US

Full-time

B2B events, bringing some of the world's most influential creative, technology and business festivals together.We're combining prestigious events like Cannes Lions, Black Hat, Money20 / 20, GDC, and ...Show more

Last updated: less than 1 hour ago • Promoted • New!

Customer Success Specialist

SportsRecruits • New York, NY, United States

Part-time

SportsRecruits is the leading sports recruiting network, connecting athletes, clubs, events, and college coaches in the recruiting process. The company’s network and tools are trusted by sports orga...Show more

Last updated: 15 days ago • Promoted

Technical Customer Success

Connecteam • New York, NY, United States

Full-time

Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world's global workforce-the deskless employees. Our business management platform empowers thousands of...Show more

Last updated: 18 days ago • Promoted

Customer Success Manager

John Wiley & Sons Inc. • Hoboken, NJ, United States

Full-time

Our mission is to unlock human potential.We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspective...Show more

Last updated: 4 days ago • Promoted

Senior Customer Success Manager, Service Provider

Relativity • New York, NY, United States

Full-time

The Service Provider Customer Success Management Team supports our partners in our Premier Success Program in meeting their goals using the Relativity suite of products. The team guides overall valu...Show more

Last updated: 30+ days ago • Promoted

Director, Client Success

PROGYNY • New York, NY, United States

Full-time

Thank you for considering Progyny!.Progyny is seeking a strategic and results-driven Director of Client Success to oversee relationships for our large and strategic employer clients.In this role, y...Show more

Last updated: 29 days ago • Promoted

Customer Success Specialist

SecurityScorecard • New York City, New York, USA

Full-time

Please Note • This role requires bi-lingual fluency in both Spanish AND English.SecurityScorecard is the global leader in cybersecurity ratings with over 12 million companies continuously rated oper...Show more

Last updated: 27 days ago • Promoted

Scaled Customer Success Manager

Notion • New York, NY, US

Full-time

Notion helps you build beautiful tools for your lifes work.In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, ...Show more

Last updated: less than 1 hour ago • Promoted • New!

Customer Success Specialist I

MetroPlus Health Plan • New York, NY, United States

Full-time +1

Water Street, 7th Floor, New York, NY 10004 .The Customer Success Specialist I is responsible for supporting MetroPlusHealth members and other key stakeholders across the customer's journey.They...Show more

Last updated: 4 days ago • Promoted

Customer Success Manager

Brightflag • New York, NY, US

Full-time

Brightflag is the fastest growing company in the legal tech space and the #1 rated enterprise legal management product on G2. We're bringing a trailblazing product, which is truly differentiated, to...Show more

Last updated: 30+ days ago • Promoted

Customer Success Manager

Greentown Productions • New York City, New York, USA

Full-time

GreenTown Production is at the forefront of sustainability delivering innovative and eco-friendly solutions across industries such as renewable energy green construction and waste management.Our mi...Show more

Last updated: 24 days ago • Promoted