IT Senior Operations Manager - 14300

Overview

Senior IT Operations Manager

Remote - South San Francisco, CA

Location : Remote – South San Francisco, CA

Schedule : Full-Time - Exempt

Department : Information Technology

Reports to : Director of Information Systems

Pay Range : $100,000.00 - $130,000.00

Make a Meaningful Impact

Aspiranet, a leading California-based nonprofit dedicated to supporting children, youth, and families, is seeking a dedicated and detail-oriented Senior IT Operations Manager to join our team. If you thrive in a fast-paced, mission-driven environment and have a passion for providing excellent operational support while collaborating and working with the HQ team, we’d love to hear from you.

About Aspiranet

Aspiranet is a mission-driven social services agency with a proud legacy of supporting California communities since 1975. We are committed to ensuring that every child is loved, every family is supported, and every individual has the tools to succeed. Our services span the state and are delivered through six dedicated divisions : Foster Care and Adoption, Transitional Aged Youth (TAY), Residential, Intensive Home-Based Services, Behavioral Health, and Family and Community. At Aspiranet, every role contributes to something greater—helping to create a future where opportunity, hope, and healing are within everyone’s reach.

Position Summary

The Senior IT Operations Manager is responsible for the effective delivery, security, and support of IT systems and infrastructure across the agency. Reporting directly to the Director of Information Services, the Senior IT Operations Manager will plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT Operations Team. The Senior IT Operations Manager will work closely with decision makers to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. This person will also help define and implement IT policies, procedures, and best practices. A strong candidate will bring a blend of leadership, technical depth, and a passion for service.

Key Responsibilities

Strategic Planning and Leadership

• Lead IT operational and strategic planning, including fostering innovation, providing guidance on best practices, planning projects, and organizing and negotiating the allocation of resources.
• Bring together the needs of the business, end users, and clients to recommend operational improvement efforts aligned to the organization’s needs.
• Develop end-to-end view of service and operations from the perspective of the customer.
• Create a roadmap for continual process improvement and execute upon it.
• Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
• Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision with input from the Director of Information Services.

Operations & Service Delivery

Cybersecurity & Compliance

Technology Planning & Project Management

Budgeting & Vendor Management

Team & Communication

Qualifications

Work Environment & Schedule

Why Aspiranet?

Physical Demands & Equal Employment Opportunity

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

This position typically operates in a standard office environment. The noise level is generally quiet and remains within OSHA’s established safety levels at all times.

How to Apply

Join us in building brighter futures.

Apply today through our career portal :

Click here to apply : www.aspiranet.org / careers

Pro Tip : Once you’re in the portal, be sure to create an account to get started on your application! It’s quick, easy, and the first step to making a difference.

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