Vendor Management Lead

Program Delivery Lead

Become a part of our caring community and help us put health first. Join Humana's In Home Well-being Assessment (IHWA) team and lead the management of key vendor relationships that drive in-home health and well-being assessments for Medicare members. As a Program Delivery Lead, you'll own vendor partnerships, monitor contractual obligations, and ensure compliance with CMS guidelinesall while supporting Humana's Retail bid goals and Medicare Risk Adjustment requirements. This role requires strong task management, project management, independent decision-making, and the ability to operate in times of ambiguity.

Key Responsibilities

Serve as the primary point of contact for one or more IHWA vendors, building strong, productive partnerships. Manage and monitor vendor deliverables, contractual obligations, and service-level agreements. Track, prioritize, and oversee a high volume of vendor activities while supporting internal Humana partners. Ensure compliance with CMS guidelines and Medicare Risk Adjustment standards. Collaborate with Stars program teams to manage vendor activities tied to quality and risk adjustment goals. Operate independently, make decisions in ambiguous situations, and manage multiple projects simultaneously. Proactively identify issues, communicate findings, and influence process improvements.

Required Qualifications

Bachelor's degree or equivalent experience. 6 or more years of large project implementation or vendor management. 2 or more years of project leadership experience. Strong knowledge of Microsoft Office XP products (Word, Excel, Access). Excellent communication skills, both oral and written. Strong relationship building skills. Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Required Travel

Quarterly vendor meetings required, plus occasional ad hoc travel. Estimated total travel : 67 trips per year.

Preferred Qualifications

Master's Degree in Business Administration or a related field. PMP certification a plus. Six Sigma Certification also a plus. Knowledge and experience in health care environment / managed care. Strong analytical skills.

Additional Information

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial securityboth today and in the future, including : Health benefits effective day 1. Paid time off, holidays, volunteer time and jury duty pay. Recognition pay. 401(k) retirement savings plan with employer match. Tuition assistance. Scholarships for eligible dependents. Parental and caregiver leave. Employee charity matching program. Network Resource Groups (NRGs). Career development opportunities.

Internet Requirements for Home / Hybrid Home / Office Employees

To ensure Home or Hybrid Home / Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home / Office employees must meet the following criteria : At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home / Office employees with telephone equipment appropriate to meet the business requirements for their position / job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $115,200 - $158,400 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline

12-11-2025

About Us

Humana Inc. (NYSE : HUM) is committed to putting health first for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services.