Process Improvement Business Analyst (Remote)

Since 1998 Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment minimize risk exposure and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals Businessolvers unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

Were growing and looking for a detail-driven process-minded Business Analyst to join our Business Operations team. This role is critical to enhancing the quality and consistency of our work through rigorous review programs and operational controls. Youll be a key player in driving continuous improvement ensuring compliance and elevating our service delivery.

The Gig :

• Lead and manage quality assurance initiatives across Business Operations.
• Design test and refine frameworks for quality review and control programs.
• Conduct complex recurring quality audits and controls.
• Gather and analyze functional and data requirements to support quality initiatives.
• Facilitate discovery sessions and document findings with internal stakeholders.
• Collaborate across departments to ensure alignment and timely execution.
• Identify gaps and escalate deficiencies in quality programs and propose updates and strategies for mitigation.
• Drive process standardization and improvement efforts through creative problem solving and efficiency tool implementation (ie. VBA SQL etc)
• Own the end-to-end lifecycle of assigned work from intake to resolution.
• Support data analysis and research efforts across departments related to quality and control initiatives.
• Maintain confidentiality and uphold company standards.
• Other duties as assigned.

What you need to make the cut :

Lean Six Sigma or similar methodology experience a plus.

The pay range for this position is 45K to 71K per year (pay to be determined by the applicants education experience knowledge skills abilities balanced against internal equity and competitive market based geographic ranges).

This role is eligible to participate in the annual bonus incentive plan.

Other Compensation : If this position is full-time or part-time benefit eligible you will receive a comprehensive benefits package which can be viewed here : Applicant.

At Businessolver we take our responsibility to protect our clients employees and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. Weve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.

We also partner with trusted best-in-class providers to conduct background checks verify identities and confirm references. These steps arent just about compliance theyre about ensuring fairness safety and trust for everyone involved.

Put simply : we will always confirm that you are who you say you are. Its just one of the many ways we uphold the standards that matter most to you to us and to the people we serve.

With heart

The Businessolver Recruiting Team

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy procedures and controls.

(Applicable to all roles at an AVP DIR VP Head Of or SVP and above level) :

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver :

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status and more. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

#LI-Remote

Required Experience :

IC

Key Skills

Six Sigma,Continuous Improvement,Lean,Lean Six Sigma,Process Improvement,Business Analysis,Visio,Business Process Modeling,Process Mapping,Business requirements,Process Management,Sharepoint

Employment Type : Full Time

Experience : years

Vacancy : 1