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Call Center (Remote) - Scheduling Specialist

Call Center (Remote) - Scheduling Specialist

Digital OxSpringfield, MA, US
15 days ago
Job type
  • Full-time
  • Remote
Job description

Digital Ox Sales Professional

Digital Ox is an award-winning INC 5000 fastest-growing company and the go-to growth digital marketing and call center firm for Dentists, Chiropractors, and Medical Doctors across the United States who are EAGER to grow their practice by helping more patients in their communities.

Our team of 40+ skilled professionals delivers a done-for-you marketing solution called the Automated Patient System, designed to book high-quality appointments directly into our clients' calendarsso they can focus on what they do best : treating patients.

We're not just a lead generation company. We're a revenue growth partnerand we're looking for hungry, driven sales professionals who are ready to hustle hard, talk to hundreds of people a day, and close the gap between practice and patient.

How does it work?

  • We manage our partner doctors online advertising on Facebook, Instagram & Google to generate qualified leads
  • Our client sales reps (you) then directly receive these inbound leads. We proceed to call, qualify, pre-sell, and schedule these leads into appointmentsour clients love this!
  • We then coach our clients on the best patient care strategies, sales processes, and business operations so they can grow sustainable.

Our proven approach, using the proprietary Automated Patient System, achieves incredible results for our 170+ clients across the country.

What makes Digital Ox so different? We are the pioneers of creating a 100% turnkey marketing system that allows our doctors partners to make a greater impact on their community and sleep better at night knowing that their practice is growing. Our clients' results have allowed us to grow over 1,700% over the last 3 years!

Our vision and purpose with the help of our doctor partners is to impact 100,000+ people's lives every year by connecting them to the right quality of care that they deserve.

Our core values (what we live and hire by) :

  • Results-Driven Accountability We own our outcomes and deliver measurable results.
  • Thinking Outside the Box We solve problems with creativity and innovation.
  • Impact We change lives by helping doctors grow and patients get the care they need.
  • Commitment to High Standards We execute with precision, speed, and excellence.
  • Unwavering Perseverance We push forward relentlessly, no matter the challenge.
  • Better Than Yesterday We improve dailypersonally, professionally, and as a team.
  • If these resonate with you, you'll feel right at home here.

    Who we're looking for :

    We're on the hunt for bold, competitive communicators who thrive in fast-paced environments and aren't afraid to hit the phones HARD.

    If you're the kind of person who gets fired up and has experience by making 200+ dials a day, spending hours talking to prospects, and crushing quotasthis is your team.

    Key responsibilities :

  • Make 200+ outbound dials per day to prospects in the dental, chiropractic, and medical spaces
  • Maintain 34 hours of daily talk time
  • 70%+ appointment show rates
  • Follow proven scripts and customize them when needed to drive appointments
  • Clearly communicate our offer and value prop to business owners and office managers
  • Book qualified appointments directly into client calendars
  • Track performance in our CRM and contribute to a competitive, high-accountability culture
  • Handle objections with confidence and claritythis is a high-rejection environment
  • Collect credit card details over the phone when required
  • Operate during U.S. business hours, from a fully equipped home office with reliable internet and backup power
  • Requirements :

  • 2+ year experience in outbound phone sales or appointment setting
  • Experience working with CRM systems and following structured shifts
  • Proven ability to meet or exceed daily quotas and KPIs
  • Comfortable with sales scripts and adapting them in real-time
  • Able to work independently, manage time efficiently, and stay consistent
  • Must have :

  • Quiet home office setup
  • Dual monitors
  • High-speed internet (fiber preferred)
  • Backup power supply
  • Clear communication skills in English
  • The ideal candidate is :

  • Self-motivated You don't need hand-holding
  • Money-hungry You want to earn what you're worth
  • Competitive You love the leaderboard and hate being second
  • Confident communicator You can take control of a conversation
  • Tech-savvy You're quick to learn new systems and tools
  • Reliable You show up on time and put in the workevery day
  • What's in it for you?

  • Competitive base + performance-based commission
  • Work from home with a strong, winning team
  • Regular coaching and feedback
  • Access to real-time leaderboards and quota tracking
  • A mission-driven company where your calls directly impact our clients' growth
  • Next steps

    If you think you've got what it takes, apply now. Be ready to talk about :

  • Your daily dials, talk time, and quota history
  • Your experience asking for the sale over the phone
  • How you stay consistent and motivated
  • Your long-term goals and what drives you to earn more
  • Why you'll be GREAT at this role
  • Digital Ox is where hard work meets high impact. Think you're ready? Let's talk.

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    Call Center Specialist • Springfield, MA, US

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