Talent.com
Personal Lines Underwriting Supervisor
Personal Lines Underwriting SupervisorJewelers Mutual • Neenah, Wisconsin, USA
Personal Lines Underwriting Supervisor

Personal Lines Underwriting Supervisor

Jewelers Mutual • Neenah, Wisconsin, USA
20 days ago
Job type
  • Full-time
Job description

Summary

Lead with purpose. As a Personal Lines Underwriting Supervisor youll guide a team dedicated to delivering exceptional service and operational excellence. Youll oversee day-to-day operations ensuring quality productivity and conversion goals are met while fostering a culture of continuous improvement. Partnering with trainers quality specialists and leadership youll coach and develop team members monitor performance metrics and implement strategies that enhance customer and employee experiences. Youll play a vital role in shaping a positive empowered and service-driven Customer Care and Underwriting this role youll combine leadership communication and problem-solving skills to help your teamand our customersthrive.

Why Jewelers Mutual :

Since 1913 weve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise were financially strong forward-thinking and driven by curiosity. Guided by our core values of Agility Accountability and Relevancy we lead through innovation.

As a technology focused organization we embrace cutting-edge tools and data-driven insights to continuously improve our products services and customer experience. Our mission is to be the industrys most trusted advisor by investing in our people adopting new technologies and striving for excellence.

Here youll :

  • Move fast and embrace change
  • Always look for better ways
  • Grow thrive and help shape whats next

Join us and be part of a culture where you can make an impact while building your future.

What Youll Do :

  • Responsible for day-to-day operations within Customer Care to ensure quality productivity and conversion goals are supported.
  • Working with Quality Assurance Specialist Trainer and Leads to ensure staff receive tools needed to be successful by evaluating and coaching staff for ongoing development.
  • Assists with evaluating staff contacts to meet quality expectations. Provides follow-up to staff and pulls in the right people to support staff.
  • Works with Customer Care Leadership Team to review daily and monthly metrics and takes steps in ongoing improvement.
  • May assists Real Time Analyst in adjusting push / pull activities in order to meet service levels and adjust capacity.
  • Holds regular 1 : 1 meetings with staff and facilitates staff meetings.
  • Prepares and delivers yearly performance appraisals of staff members.
  • Approves timesheets.
  • Assists with escalated contacts.
  • Participates in interviewing Customer Care job candidates.
  • Supports divisional and organizational initiatives and may assist or lead initiatives or projects.
  • Embraces change leads by example maintains a positive work environment and ongoing learning culture.
  • Must be capable of becoming proficient in the Guidewire product suite.
  • To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    What Youll Bring :

  • Bachelors degree from four-year College or university.
  • Minimum two years insurance experience.
  • An equivalent combination of education / or and experience may be considered

  • Proficiency in Microsoft suite applications including Word Excel Outlook and PowerPoint.
  • Property / Casualty Insurance Agents License from the state of Wisconsin OR ability to obtain within 4 months. Continuing education as required to maintain license.
  • What We Offer You :

  • Competitive Compensation & Benefits : Includes performance bonuses generous paid time off and a top-tier retirement program with 401(k) matching and additional company contributions.
  • Collaborative Culture : Work alongside talented passionate peers who value ownership and continuous learning.
  • Community & Giving : Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
  • Great Place to Work Certified : Join a team recognized for an environment of innovation and growth.
  • Accessibility and Accommodations

    We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process please let us know by contacting

    Required Experience :

    Manager

    Key Skills

    Customer Service,Data Networking,Horticulture,Fashion Designing,Guest Services,ACCA

    Employment Type : Full-Time

    Department / Functional Area : Customer Care

    Experience : years

    Vacancy : 1

    Create a job alert for this search

    Underwriting Supervisor • Neenah, Wisconsin, USA

    Related jobs
    Supervisor, Underground Construction

    Supervisor, Underground Construction

    Wisconsin Staffing • Appleton, WI, US
    Full-time
    Underground Construction Supervisor.This role requires the ability to work lawfully in the U.Experienced in telecommunication installation construction and a strong leader.Responsible with excellen...Show more
    Last updated: 10 hours ago • Promoted • New!
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border Protection • Stockbridge, WI, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Regional Sales Associate

    Regional Sales Associate

    RepRally • Bonduel, WI, United States
    Full-time
    We are seeking a motivated and customer-focused Field Sales Representative to join our dynamic team as we change the distribution industry. We're creating a unified platform that connects brands, sa...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant Manager - Join Our Team (Now Hiring)

    Restaurant Manager - Join Our Team (Now Hiring)

    Dunkin - Baskin Robbins • Malone, WI, US
    Full-time
    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan!.Our Dunkin / Baskin-Robbins General Managers are the foundation of our winning teams ...Show more
    Last updated: 19 days ago • Promoted
    Personal Banker

    Personal Banker

    Nicolet National Bank • Menasha, WI, United States
    Full-time
    At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we...Show more
    Last updated: 30+ days ago • Promoted
    Field Sales Representative

    Field Sales Representative

    AT&T • Bonduel, WI, United States
    Full-time
    Job Description : Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home. Field Sales Representatives at AT&T are driven to connect – ...Show more
    Last updated: 30+ days ago • Promoted
    Teller

    Teller

    Associated Bank - Corp • Pulaski, WI, United States
    Full-time
    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your gr...Show more
    Last updated: 11 days ago • Promoted
    Restaurant Supervisor - Urgently Hiring

    Restaurant Supervisor - Urgently Hiring

    Taco Bell - Lawrence Drive • Seymour, WI, US
    Full-time +1
    Taco Bell - Lawrence Drive is currently hiring a full time or part time Restaurant Supervisor for our De Pere, WI location. A Restaurant Supervisor should not only supervise their team but lead it t...Show more
    Last updated: 19 days ago • Promoted
    Teller

    Teller

    Associated Banc-Corp • Pulaski, WI, United States
    Full-time
    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your gr...Show more
    Last updated: 8 days ago • Promoted
    Restaurant Supervisor - Urgently Hiring

    Restaurant Supervisor - Urgently Hiring

    Taco Bell- Green Bay (Babcock Rd) • Freedom, WI, US
    Full-time +1
    Taco Bell- Green Bay (Babcock Rd) is currently hiring a full time or part time Restaurant Supervisor for our Green Bay, WI location. A Restaurant Supervisor should not only supervise their team but ...Show more
    Last updated: 26 days ago • Promoted
    Shift Supervisor

    Shift Supervisor

    Red Robin • Appleton, WI, United States
    Full-time +1
    Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mi...Show more
    Last updated: 30+ days ago
    Teller

    Teller

    Associated Bank • Pulaski, WI, US
    Full-time
    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your gr...Show more
    Last updated: 9 days ago • Promoted
    Licensed Practical Nurses Needed in Bonduel, WI

    Licensed Practical Nurses Needed in Bonduel, WI

    Gpac • Bonduel, Wisconsin, United States
    Full-time +1
    Quick Apply
    Licensed Practical Nurse in Wisconsin.Come join our team and start making a difference!.We are looking for a full time AM and part time PM shift LPN! This is the perfect position for someone who lo...Show more
    Last updated: 4 days ago
    Store Supervisor - Urgently Hiring

    Store Supervisor - Urgently Hiring

    Taco Bell - Lawrence Drive • Oneida, WI, US
    Full-time +1
    Taco Bell - Lawrence Drive is looking for a full time or part time Store Supervisor for our location in De Pere, WI.As a Store Manager, you will assist the General Manager in managing the operation...Show more
    Last updated: 26 days ago • Promoted
    REGIONAL SUPERVISOR

    REGIONAL SUPERVISOR

    Dunkin Donuts • Appleton, WI, US
    Full-time
    We are currently hiring experienced, professional, growth-seeking restaurant Regional Supervisors throughout Wisconsin, Minnesota, and Michigan! Our Dunkin' / Baskin-Robbins Regional Supervisors ov...Show more
    Last updated: 30+ days ago • Promoted
    TELLER I

    TELLER I

    Fox Communities Credit Union • Pulaski, WI, United States
    Part-time
    We currently have a career opportunity at our Pulaski branch in for a Part-Time (20 hours / week) Teller!.The Teller creates a positive first impression and establishes strong member relationships, p...Show more
    Last updated: 15 days ago • Promoted
    Certified Personal Trainer

    Certified Personal Trainer

    StretchLab - Appleton WI • Appleton, WI, US
    Part-time
    Quick Apply
    The Brand New StretchLab Appleton is seeking certified personal trainers, massage therapists, dance, yoga, pilates instructors, etc. This is an amazing opportunity to change people's lives through a...Show more
    Last updated: 30+ days ago
    Associate Banker

    Associate Banker

    Bmo • Seymour, WI, US
    Part-time
    Part-Time Role In Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions...Show more
    Last updated: 30+ days ago • Promoted