Field Service Specialist

Job Title : Field Service Specialist

Location : Remote, Dallas TX

Job Type : Full-time

About Us :

Cubiscan is an employee-owned [ESOP] technology company that develops innovative solutions for data collection, automation, logistics, and supply chain. With our experience, we guide our customers to solutions that help them be more efficient, profitable, and environmentally responsible. At Cubiscan, every eligible employee is a beneficial owner of the company. We pride ourselves on fostering a positive and inclusive work environment where every employee is valued and can grow with the company.

We are looking for a detail-oriented Field Service Specialist with a strong computer software background to join our team and our thriving workplace culture.

Job Summary :

As a Field Service Specialist, you will be responsible for installing, service and support material handling automation equipment including dimensioning and weighing systems, automatic barcode scanners, automatic label print and apply systems, conveying equipment, and automation controls at a level which satisfies the high-quality standards of Cubiscan and our customers.

Key Responsibilities :

• This position will require on-site work at customer sites, equating to at least 50% travel outside remote workplace. Occasional weekend travel / work may apply.
• Field installation of pallet, static and automated dimensioning systems.
• Analyze mechanical drawings, diagrams, schematics and documentation as part of assembly.
• Provide training to customers and / or distributors for preventative maintenance and repair.
• Promote Service Level Agreements (SLA's) and suggest specific offerings based on customer needs.
• Participate in contracted installation, maintenance and ongoing service work, when and as required.
• Communicate engineering change orders and assembly.
• Utilize a business management system to update information related to customers, parts, work history, etc.
• Performs other duties as needed.

Key Requirements :

Education and Experience :

What We Offer :

Cubiscan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To learn more about our company visit .

All employment offers are contingent upon the successful completion of a background check and drug screening, in accordance with applicable laws.