Sales Account Manager

Summary of Primary Functions : The account manager will be expected to drive sales performance and achieve profit targets by continually identifying new opportunities and developing business with existing customers. They will provide exceptional customer service to ensure customer satisfaction and work closely with sales inquiries to achieve high sales conversion rates.

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Essential Duties and Responsibilities

External Sales

• Generate profitable new business through the strong use of market data, prospecting, and orchestration of Beck & Pollitzer’s resources.
• Prospect identification and generation of inquiries for projects; pushing full project and service management capability at all times.
• Identify key players in the targeted organizations and use every opportunity to cross-sell and upsell Beck & Pollitzer’s services.
• Increase customer contact to build up a new user base and grow market share.
• Lead or support customer / site visits and company presentations as required, to strengthen relationships and provide long-term full customer support from the negotiation and price quotation stage through to closing sale and delivery.
• Build long-term, productive, and mutually beneficial relationships with new customers using multiple channels
• Interpret customer engineering requirements, survey sites, and create inquiry data.
• Maintain technical competence, service knowledge, local industry knowledge, and regulatory issues that affect customers.
• Provide quality service to Beck & Pollitzer’s internal and external customers in all assigned tasks, while always upholding Beck & Pollitzer’s values.
• Report sales performance and prospects to the Location Manager using the agreed framework.
• Undertake efficient handover to Operations once the order has been secured.
• Ensure timely update of internal customer relationship systems.
• Provide customer service support during and after contracts and participate in “Lessons Learnt” sessions.
• Learn and adhere to company processes in order to be accurate and efficient in all tasks.

General

Job Specifications or Qualifications

Experience :

Key Competencies :

Work Environment : Office environment; may be required to travel on occasion to a job site.

Travel Required : 50-75% required.

This job description is not an employment contract. Employment with Beck & Pollitzer USA is at will and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable law.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as established by law.